Healthcare Operations Manager

3 weeks ago


Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time
{"title": "Self-Pay Manager", "description": "Job Summary

We are seeking a highly motivated and experienced Self-Pay Manager to join our team at Spire Healthcare Ltd. As a key member of our operations team, you will be responsible for driving operational performance and delivering high standards of customer service.

Key Responsibilities
  • Manage a team of multi-skilled administrators to ensure seamless delivery of self-pay services.
  • Develop and implement strategies to improve operational efficiency and customer satisfaction.
  • Collaborate with the Director of Shared Services and other stakeholders to achieve business objectives.
  • Ensure all team members receive regular feedback and coaching to enhance their performance.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
  • Provide timely and accurate data to support business decision-making.
Requirements
  • Proven experience in a management or team lead role, preferably in a healthcare or customer-facing environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.
  • Ability to work in a fast-paced environment and prioritize multiple tasks effectively.
  • Knowledge of healthcare operations and customer service principles.
What We Offer
  • A competitive salary and comprehensive benefits package, including 35 days annual leave and employer-contributory pension.
  • Opportunities for professional development and career growth within a dynamic and supportive organization.
  • A collaborative and inclusive work environment, with a strong focus on teamwork and customer satisfaction.
", "lang_code": "en"}

  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job DescriptionJob Title: Healthcare Operations ManagerJob Summary:We are seeking a highly skilled and experienced Healthcare Operations Manager to join our team at Spire Healthcare Ltd. As a key member of our management team, you will be responsible for leading a team of administrators and ensuring the smooth operation of our healthcare services.Key...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job DescriptionJob Title: Healthcare Operations ManagerJob Summary:We are seeking a highly skilled and experienced Healthcare Operations Manager to join our team at Spire Healthcare Ltd. As a key member of our management team, you will be responsible for leading a team of administrators and ensuring the smooth operation of our healthcare services.Key...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job DescriptionJob Title: Healthcare Operations ManagerJob Summary:We are seeking a highly skilled and experienced Healthcare Operations Manager to join our team at Spire Healthcare Ltd. As a key member of our operations team, you will be responsible for leading a team of administrative staff and ensuring the smooth operation of our outpatient appointments...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job DescriptionJob Title: Healthcare Operations ManagerJob Summary:We are seeking a highly skilled and experienced Healthcare Operations Manager to join our team at Spire Healthcare Ltd. As a key member of our operations team, you will be responsible for leading a team of administrative staff and ensuring the smooth operation of our outpatient appointments...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job DescriptionJob Title: Healthcare Operations ManagerJob Summary:We are seeking a highly skilled and experienced Healthcare Operations Manager to join our team at Spire Healthcare Ltd. As a key member of our operations team, you will be responsible for leading a team of administrative staff and ensuring the smooth operation of our outpatient appointments...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job DescriptionJob Title: Healthcare Operations ManagerJob Summary:We are seeking a highly skilled and experienced Healthcare Operations Manager to join our team at Spire Healthcare Ltd. As a key member of our operations team, you will be responsible for leading a team of administrative staff and ensuring the smooth operation of our outpatient appointments...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Administration Team LeaderSpire Healthcare Ltd is seeking a highly motivated and organized individual to fill the role of Administration Team Leader. This position is responsible for leading a team of administrators in providing exceptional patient care and ensuring the smooth operation of our outpatient appointments.Key Responsibilities:Lead a...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Administration Team LeaderSpire Healthcare Ltd is seeking a highly motivated and organized individual to fill the role of Administration Team Leader. This position is responsible for leading a team of administrators in providing exceptional patient care and ensuring the smooth operation of our outpatient appointments.Key Responsibilities:Lead a...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Administration Team LeaderSpire Healthcare Ltd is seeking a highly motivated and organized Administration Team Leader to join our team in Seaham - Sunderland. As a key member of our Outpatient Appointments team, you will be responsible for leading a team of administrators and driving operational performance.Key Responsibilities:Lead a team of...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Administration Team LeaderSpire Healthcare Ltd is seeking a highly motivated and organized Administration Team Leader to join our team in Seaham - Sunderland. As a key member of our Outpatient Appointments team, you will be responsible for leading a team of administrators and driving operational performance.Key Responsibilities:Lead a team of...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    {"title": "Outpatient Appointments Team Leader", "description": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Outpatient Appointments Team Leader. As a key member of our team, you will be responsible for leading a team of administrators and driving operational performance.Key ResponsibilitiesLead a team...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    {"title": "Outpatient Appointments Team Leader", "description": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Outpatient Appointments Team Leader. As a key member of our team, you will be responsible for leading a team of administrators and driving operational performance.Key ResponsibilitiesLead a team...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Self-Pay ManagerWe are seeking a highly motivated and experienced Self-Pay Manager to join our team at Spire Healthcare Ltd. As a key member of our operations team, you will be responsible for managing a team of administrators, driving operational performance, and ensuring high standards of customer service.Key Responsibilities:Manage a team of...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Self-Pay ManagerWe are seeking a highly motivated and experienced Self-Pay Manager to join our team at Spire Healthcare Ltd. As a key member of our operations team, you will be responsible for managing a team of administrators, driving operational performance, and ensuring high standards of customer service.Key Responsibilities:Manage a team of...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Administration Team LeaderJob Summary:We are seeking a highly motivated and organized Administration Team Leader to join our Patient Admissions team at Spire Healthcare Ltd. As a key member of our team, you will be responsible for leading a team of administrators, ensuring operational performance, and delivering high standards of customer...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Administration Team LeaderJob Summary:We are seeking a highly motivated and organized Administration Team Leader to join our Patient Admissions team at Spire Healthcare Ltd. As a key member of our team, you will be responsible for leading a team of administrators, ensuring operational performance, and delivering high standards of customer...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Self-Pay ManagerWe are seeking a highly motivated and experienced Self-Pay Manager to join our team at Spire Healthcare Ltd. As a key member of our operations team, you will be responsible for managing a team of administrators, driving operational performance, and ensuring high standards of customer service.Key Responsibilities:Manage a team of...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Self-Pay ManagerWe are seeking a highly motivated and experienced Self-Pay Manager to join our team at Spire Healthcare Ltd. As a key member of our operations team, you will be responsible for managing a team of administrators, driving operational performance, and ensuring high standards of customer service.Key Responsibilities:Manage a team of...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Administration Team LeaderSpire Healthcare Ltd is seeking a highly motivated and organized Administration Team Leader to join our team in Seaham - Sunderland. As a key member of our Outpatient Appointments team, you will be responsible for leading a team of administrators and driving operational performance.Key Responsibilities:Lead a team of...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Administration Team LeaderSpire Healthcare Ltd is seeking a highly motivated and organized Administration Team Leader to join our team in Seaham - Sunderland. As a key member of our Outpatient Appointments team, you will be responsible for leading a team of administrators and driving operational performance.Key Responsibilities:Lead a team of...