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Healthcare Operations Manager
2 months ago
Job Summary:
We are seeking a highly motivated and organized Administration Team Leader to join our Patient Admissions team at Spire Healthcare Ltd. As a key member of our team, you will be responsible for leading a team of administrators, ensuring operational performance, and delivering high standards of customer service.
Key Responsibilities:
- Lead a team of administrators, providing guidance and support to ensure the timely management of administrative tasks.
- Develop and implement processes to improve operational performance, ensuring adherence to HR policies and procedures.
- Conduct regular quality assessments, providing feedback to the team to drive continuous improvement.
- Manage workforce planning, ensuring adequate staffing levels to meet business demands.
- Collaborate with the Patient Admissions Manager and other stakeholders to achieve departmental goals and objectives.
- Deputize for the Patient Admissions Manager in their absence, ensuring seamless continuity of operations.
Requirements:
- Proven leadership and management experience in a healthcare or administrative setting.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.
- Knowledge of HR policies and procedures, with the ability to apply them in a practical setting.
What We Offer:
- A competitive salary and comprehensive benefits package, including 35 days annual leave and employer-contributory pension.
- Opportunities for professional development and career growth within a dynamic and supportive organization.
- A collaborative and inclusive work environment, with a strong focus on teamwork and customer service.
About Spire Healthcare Ltd:
Spire Healthcare Ltd is a leading private healthcare provider, committed to delivering high-quality patient care and exceptional customer service. Our values of driving clinical excellence, doing the right thing, caring is our passion, keeping it simple, delivering on our promises, and succeeding and celebrating together guide our actions and decisions every day.
