Healthcare Operations Manager

3 days ago


Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time
{"title": "Outpatient Appointments Team Leader", "description": "Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as an Outpatient Appointments Team Leader. As a key member of our team, you will be responsible for leading a team of administrators and driving operational performance.

Key Responsibilities
  • Lead a team of administrators to ensure timely management of administrative tasks associated with bookings, pre-op assessment, and admissions.
  • Develop and implement strategies to improve operational performance and customer satisfaction.
  • Collaborate with the Patient Admissions Manager and other stakeholders to ensure seamless communication and coordination.
  • Provide coaching and feedback to team members to enhance their skills and performance.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
Requirements
  • Proven experience in a leadership or management role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Knowledge of healthcare operations and patient administration processes.
What We Offer
  • A competitive salary and comprehensive benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
About Us

Spire Healthcare Ltd is a leading private healthcare provider, committed to delivering high-quality patient care and exceptional service. We are proud of our heritage and values, which drive our pursuit of excellence in everything we do.

", "lang_code": "en"}

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