Healthcare Operations Manager

1 month ago


Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time
Job Title: Self-Pay Manager

We are seeking a highly motivated and experienced Self-Pay Manager to join our team at Spire Healthcare Ltd. As a key member of our operations team, you will be responsible for managing a team of administrators, driving operational performance, and ensuring high standards of customer service.

Key Responsibilities:
  • Manage a team of administrators, providing guidance and support to ensure the timely management of tasks associated with self-pay.
  • Develop and implement strategies to improve operational performance, including the management of sickness, annual leave, and underperformance.
  • Ensure all team members receive regular feedback and coaching, with a focus on continuous improvement and development.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement changes to drive results.
  • Collaborate with the Director of Shared Services, SMT, and HoDs to ensure alignment and effective communication across the organization.
Requirements:
  • Proven experience in a management or team lead role, with a focus on operational performance and customer service.
  • Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Ability to analyze data and implement changes to drive results.
  • Knowledge of HR policies and procedures, with a focus on managing sickness, annual leave, and underperformance.
What We Offer:
  • A competitive salary and comprehensive benefits package, including 35 days annual leave, employer and employee contributory pension, and private medical insurance.
  • A dynamic and supportive work environment, with opportunities for professional development and growth.
  • A chance to work with a leading healthcare provider, making a positive impact on the lives of our patients and customers.


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Administration Team LeaderSpire Healthcare Ltd is seeking a highly motivated and organized individual to fill the role of Administration Team Leader. This position is responsible for leading a team of administrators in providing exceptional patient care and ensuring the smooth operation of our outpatient appointments.Key Responsibilities:Lead a...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Administration Team LeaderSpire Healthcare Ltd is seeking a highly motivated and organized individual to fill the role of Administration Team Leader. This position is responsible for leading a team of administrators in providing exceptional patient care and ensuring the smooth operation of our outpatient appointments.Key Responsibilities:Lead a...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    {"title": "Self-Pay Manager", "description": "Job SummaryWe are seeking a highly motivated and experienced Self-Pay Manager to join our team at Spire Healthcare Ltd. As a key member of our operations team, you will be responsible for driving operational performance and delivering high standards of customer service.Key ResponsibilitiesManage a team of...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    {"title": "Self-Pay Manager", "description": "Job SummaryWe are seeking a highly motivated and experienced Self-Pay Manager to join our team at Spire Healthcare Ltd. As a key member of our operations team, you will be responsible for driving operational performance and delivering high standards of customer service.Key ResponsibilitiesManage a team of...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Administration Team LeaderWe are seeking a highly motivated and organized Administration Team Leader to join our team at Spire Healthcare Ltd. As a key member of our administration team, you will be responsible for leading a team of administrators and ensuring the smooth operation of our outpatient appointments process.Key Responsibilities:Lead a...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Administration Team LeaderWe are seeking a highly motivated and organized Administration Team Leader to join our team at Spire Healthcare Ltd. As a key member of our administration team, you will be responsible for leading a team of administrators and ensuring the smooth operation of our outpatient appointments process.Key Responsibilities:Lead a...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Self-Pay ManagerWe are seeking a highly motivated and experienced Self-Pay Manager to join our team at Spire Healthcare Ltd. As a key member of our operations team, you will be responsible for managing a team of administrators, driving operational performance, and ensuring high standards of customer service.Key Responsibilities:Manage a team of...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Self-Pay ManagerWe are seeking a highly motivated and experienced Self-Pay Manager to join our team at Spire Healthcare Ltd. As a key member of our operations team, you will be responsible for managing a team of administrators, driving operational performance, and ensuring high standards of customer service.Key Responsibilities:Manage a team of...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Administration Team LeaderWe are seeking a highly motivated and organized Administration Team Leader to join our team at Spire Healthcare Ltd. As a key member of our administration team, you will be responsible for leading a team of administrators and ensuring the smooth operation of our outpatient appointments process.Key Responsibilities:Lead a...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Administration Team LeaderWe are seeking a highly motivated and organized Administration Team Leader to join our team at Spire Healthcare Ltd. As a key member of our administration team, you will be responsible for leading a team of administrators and ensuring the smooth operation of our outpatient appointments process.Key Responsibilities:Lead a...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Administration Team LeaderSpire Healthcare Ltd is seeking a highly motivated and organized Administration Team Leader to join our team. As a key member of our Outpatient Appointments team, you will be responsible for leading a team of administrators and ensuring the smooth operation of our administrative processes.Key Responsibilities:Lead a team...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Administration Team LeaderSpire Healthcare Ltd is seeking a highly motivated and organized Administration Team Leader to join our team. As a key member of our Outpatient Appointments team, you will be responsible for leading a team of administrators and ensuring the smooth operation of our administrative processes.Key Responsibilities:Lead a team...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    {"title": "Sales and Operations Manager", "description": "Job SummaryWe are seeking a highly motivated and experienced Sales and Operations Manager to join our team at Spire Healthcare Ltd. As a key member of our sales team, you will be responsible for driving operational performance and delivering high standards of customer service.The successful candidate...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    {"title": "Sales and Operations Manager", "description": "Job SummaryWe are seeking a highly motivated and experienced Sales and Operations Manager to join our team at Spire Healthcare Ltd. As a key member of our sales team, you will be responsible for driving operational performance and delivering high standards of customer service.The successful candidate...

  • Admissions Manager

    1 month ago


    Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Admissions ManagerWe are seeking a highly skilled and experienced Admissions Manager to join our team at Spire Healthcare Ltd. As an Admissions Manager, you will be responsible for leading a team of administrators and ensuring the smooth operation of our outpatient services.Key Responsibilities:Manage a team of administrators to drive operational...

  • Admissions Manager

    4 weeks ago


    Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Admissions ManagerWe are seeking a highly skilled and experienced Admissions Manager to join our team at Spire Healthcare Ltd. As an Admissions Manager, you will be responsible for leading a team of administrators and ensuring the smooth operation of our outpatient services.Key Responsibilities:Manage a team of administrators to drive operational...

  • Admissions Manager

    4 weeks ago


    Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Admissions ManagerWe are seeking a highly skilled and experienced Admissions Manager to join our team at Spire Healthcare Ltd. As an Admissions Manager, you will be responsible for leading a team of administrators and ensuring the smooth operation of our outpatient services.Key Responsibilities:Manage a team of administrators to drive operational...

  • Admissions Manager

    4 weeks ago


    Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Admissions ManagerWe are seeking a highly skilled and experienced Admissions Manager to join our team at Spire Healthcare Ltd. As an Admissions Manager, you will be responsible for leading a team of administrators and ensuring the smooth operation of our outpatient services.Key Responsibilities:Manage a team of administrators to drive operational...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Office Facilities ManagerWe are seeking an experienced Office Facilities Manager to join our team at Spire Healthcare Ltd.Job Summary:The successful candidate will be responsible for managing the day-to-day operations of our office facilities, ensuring a safe and healthy working environment for our employees.Key Responsibilities:Manage repairs and...


  • Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time

    Job Title: Office Facilities ManagerWe are seeking an experienced Office Facilities Manager to join our team at Spire Healthcare Ltd. The successful candidate will be responsible for managing the day-to-day operations of our office facilities, ensuring a safe and efficient working environment for our staff.Key Responsibilities:Manage repairs and maintenance...