Customer Service Representative

3 days ago

Slough, Slough, United Kingdom Page Personnel Sales Full time

About Our Business

A leading enterprise in the service industry whose clients include prominent hospitality, leisure, and travel companies. This business is situated in a convenient location with easy access to public transportation and ample parking facilities.

Job Description

Customer Service Specialist:
Engaging with key clients and managing their accounts, this role involves all aspects of a busy Business-to-Business Customer Service function.

Providing exceptional customer service across various channels, including face-to-face interactions, phone calls, and email correspondence.Managing customer service processes, with a focus on proactive and engaging interactions.Coordinating customer projects, including mobilizations, special events, and customized requests from clients.Utilizing industry-standard software, including Excel and Salesforce.

The Ideal Candidate

Customer Service Specialist:

  1. You will possess excellent office-based Business-to-Business Customer Service experience.
  2. Demonstrate a strong understanding of commercial principles and their impact on business decisions.
  3. Exhibit tenacity in delivering exceptional customer service.

Preferred Qualifications

You will have a background in the hospitality, leisure, or travel industries.

You will be available to work in the office Monday through Friday, with occasional weekend shifts.

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