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Customer Service Representative

2 months ago

Slough, Slough, United Kingdom S4 Personnel Ltd Full time

Job Title: Customer Care Specialist

Location: Remote

Salary: Competitive

Length of Assignment: Ongoing

About the Role:

We are seeking an exceptional Customer Service Representative to join our team at S4 Personnel Ltd. As a Customer Care Specialist, you will be responsible for providing top-notch customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Respond to inbound customer inquiries via phone, email, and chat
  • Resolve customer complaints in a timely and professional manner
  • Provide product information and make recommendations to customers
  • Work with customers to organize early settlements, maturities, and terminations
  • Communicate with customers to build relationships and provide exceptional service

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required

What We Offer:

At S4 Personnel Ltd, we offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.