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Customer Liaison Officer

2 months ago

StainesuponThames, Surrey, United Kingdom TSR Recruitment Limited Full time
Customer Liaison Officer

We are seeking a skilled Customer Liaison Officer to join our team at TSR Recruitment Limited. As a key member of our team, you will be responsible for building strong relationships with residents and providing exceptional customer service.

Key Responsibilities:
  • Meet with residents to discuss their concerns and issues
  • Prepare correspondence to address access, delay in works, and other issues
  • Collect KPIs upon work completion and log the results
  • Arrange appointments for workers and subcontractors as needed
  • Develop and maintain good relationships with residents
Requirements:
  • Strong face-to-face customer service experience
  • Excellent communication and organizational skills
  • Basic IT knowledge
  • Valid driving license

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your current CV and a cover letter outlining your relevant experience and skills.