Resident Liaison Officer

4 weeks ago


StainesuponThames, Surrey, United Kingdom Regen Solutions Full time

Job Title: Resident Liaison Officer - Maintenance Contractor

Job Summary: We are seeking a highly skilled Resident Liaison Officer to join our team at Regen Solutions. The successful candidate will be responsible for delivering a programme of works across the borough, working closely with site managers, residents, and contractors to ensure effective communication and minimal disruption.

Key Responsibilities:

  • Arrange contractor appointments and conduct site and resident visits
  • Attend resident meetings and provide a focal point for resident contact and correspondence
  • Hold briefing sessions and/or drop-in sessions to inform residents about works and their impact
  • Deal with resident queries and provide support as needed

Requirements:

  • Excellent verbal and written communication skills
  • Previous experience in a RLO role or similar
  • Experience of working in development of housing schemes within Social Housing
  • Wide-ranging experience of decanting in regeneration scenarios

What We Offer: A permanent, full-time position with 40 hours per week, a driving license required, and the opportunity to work with a dynamic team at Regen Solutions.



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