Customer Service Liaison
4 weeks ago
We are seeking a skilled Customer Service Liaison to play a key role in maintaining effective communication with residents in social housing properties during construction projects. This role offers a mix of both on-site and office-based work, which may take place at our head office or a designated site office.
The ideal candidate will have a valid driver's license and be comfortable with regular driving. They will be responsible for drafting communications related to access, work delays, changes in project scope, and addressing any issues that arise.
Key responsibilities include:
- Drafting communications to residents regarding project updates and changes.
- Responding to residents' questions and concerns through in-person visits and phone calls.
- Attending coffee mornings with the Foreperson to discuss upcoming construction activities.
- Collecting and recording Key Performance Indicators (KPIs) by gathering project booklets upon completion.
- Building and maintaining positive relationships with residents to ensure smooth project progress and resident satisfaction.
This is an exciting opportunity for a motivated and detail-oriented individual to join our team and contribute to the success of our construction projects.
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Customer Service Liaison
4 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Build Recruitment Full timeJob Title: Customer Service LiaisonJob Summary:We are seeking a highly skilled Customer Service Liaison to play a key role in maintaining effective communication with residents in social housing properties during construction projects. This role offers a mix of both on-site and office-based work, which may take place at our head office or a designated site...
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Customer Liaison Specialist
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Resident Liaison Officer
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Resident Liaison Officer
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Customer Service Liaison
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Customer Service Liaison
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Staines-upon-Thames, Surrey, United Kingdom Build Recruitment Full timeCustomer Service Representative (RLO)We are seeking a skilled Customer Service Representative to join our team at Build Recruitment. As a key member of our construction team, you will play a vital role in maintaining effective communication with residents in social housing properties during construction projects.Key Responsibilities:Develop and implement...
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Brand Liaison Officer
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Brand Liaison Officer
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Brand Liaison Officer
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Building Liaison Officer
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Building Liaison Officer
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Resident Liaison Officer
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Staines-upon-Thames, Surrey, United Kingdom TSR Recruitment Limited Full time £30,000Job Title: Resident Liaison Officer - Social Housing SpecialistJob Summary: We are seeking a skilled Resident Liaison Officer to join our team at TSR Recruitment Limited. As a key member of our property services team, you will be responsible for building strong relationships with residents, addressing their complaints and issues, and arranging appointments...
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Resident Liaison Officer
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