Client Relations Coordinator
4 weeks ago
Position: Customer Service Coordinator
Employment Type: Permanent
Salary: £25,500
Location: Fully Onsite
Working Hours: Monday to Friday, 8:30 AM - 5 PM
Are you seeking a role within a company that appreciates its workforce? This position offers a fulfilling opportunity to be part of a dedicated operations team that delivers exceptional customer service to a diverse clientele.
Our organization specializes in providing fire and security solutions across various sectors, including commercial, residential, and public services.
Key Responsibilities:
- Maintain and update the CRM system (CASH)
- Oversee engineering job completions
- Communicate with team managers daily to ensure task completion
- Monitor and manage incoming emails
- Handle internal and external phone communications
- Perform general administrative tasks such as scanning, printing, and filing
Essential Skills and Qualifications:
- Ability to work independently while being an effective team player
- Proficiency in Microsoft Office applications
- Dependable, organized, and diligent with strong planning abilities
- Commitment to adhering to company policies and procedures
- Act as a representative of the company
- Foster and maintain positive relationships with clients and colleagues
Please note: Due to the high volume of applications, only candidates who meet the specified criteria will receive a response.
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