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Client Relations Coordinator

3 months ago

Chorley, Lancashire, United Kingdom Qualserv Consulting Full time
Job Overview

Position: Customer Service Coordinator

Employment Type: Permanent

Salary: £25,500

Location: Fully Onsite

Working Hours: Monday to Friday, 8:30 AM - 5 PM

Are you seeking a fulfilling role within a company that prioritizes employee value and satisfaction?

This position offers a rewarding opportunity to join a committed operations team dedicated to delivering exceptional customer service to a diverse clientele. Our organization specializes in providing fire and security solutions tailored for commercial, residential, and public sector clients.

Key Responsibilities:

  • Maintain and update the CRM system (CASH)
  • Oversee engineering job completions
  • Communicate with team managers daily to ensure task completion
  • Monitor and manage incoming emails
  • Handle internal and external phone calls
  • Perform general administrative tasks such as scanning, printing, and filing

Essential Skills and Qualifications:

  • Ability to work independently while being an effective team player
  • Proficiency in Microsoft Office Suite
  • Dependable, organized, and diligent with strong planning capabilities
  • Commitment to adhering to company policies and procedures
  • Act as a representative of the company, fostering positive relationships
  • Develop and maintain strong connections with clients and colleagues

Please note: Due to the high volume of applications, only candidates who meet the specified criteria will receive a response.