Evening Customer Support Specialist

3 weeks ago


Reading, Reading, United Kingdom Benchmark Recruit Ltd Full time £12
Position Title: Customer Support Specialist
Contract Type: Temporary
Work Arrangement: Hybrid/Remote
Working Hours: Full Time, Monday – Friday, 9 am – 5 pm
Compensation: £6 per hour

We are currently seeking a dedicated individual for a long-term temporary role within a well-established organization represented by Benchmark Recruit Ltd.

This position is designed to be temporary, with the potential for extension or transition to a permanent role based on performance and business needs.

The successful candidate will primarily engage with customers, addressing their inquiries and resolving any issues they may encounter.

This role will predominantly involve handling telephone communications, alongside some administrative responsibilities, such as updating customer records in the CRM system. Comprehensive training will be provided to ensure you are well-equipped for the role.

Key Responsibilities:

  • Responding to incoming customer calls
  • Creating support tickets within the internal CRM platform
  • Monitoring and tracking each support ticket to ensure satisfactory resolution
  • Complying with data protection regulations
  • Exhibiting a professional telephone demeanor
  • Possessing a basic understanding of Software as a Service (SaaS)

For additional details regarding this opportunity, please reach out to our recruitment team.



  • Reading, Reading, United Kingdom Support Office Full time

    About Us:We are a prestigious contract catering organization, recognized for our excellence, serving over 45,500 delighted clients daily.Position Overview:An exciting opportunity has arisen for a Culinary Operations Support Specialist to enhance our operations.Role Requirements:This is a mobile position requiring flexibility to work 5 days a week, including...


  • Reading, Reading, United Kingdom Mercury Systems Full time

    Job DescriptionJob Title: Customer Support SpecialistJob Summary:We are seeking a highly skilled Customer Support Specialist to join our team at Mercury Systems. As a key member of our Quality team, you will provide technical support to our customers, ensuring their needs are met and their issues are resolved efficiently.Responsibilities:Technical Support:...


  • Reading, Reading, United Kingdom Mercury Systems Full time

    Job DescriptionJob Title: Customer Support SpecialistJob Summary:We are seeking a highly skilled Customer Support Specialist to join our team at Mercury Systems. As a key member of our Quality team, you will provide technical support to our customers, ensuring their needs are met and their issues are resolved efficiently.Responsibilities:Technical Support:...


  • Reading, Reading, United Kingdom Mercury Systems Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Mercury Systems. As a key member of our Quality team, you will be responsible for providing technical support to our customers and internal teams, ensuring the highest level of quality and customer satisfaction.Key ResponsibilitiesProvide technical...


  • Reading, Reading, United Kingdom Mercury Systems Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Mercury Systems. As a key member of our Quality team, you will be responsible for providing technical support and expertise to our customers and internal teams.Key ResponsibilitiesProvide technical analysis and support to customers and internal teams to...


  • Reading, Reading, United Kingdom Bardwood Support Services Limited Full time £13

    Position Title: Security Support OfficerWorking Hours: Flexible schedule with a commitment of 40 hours per week, including potential weekend and holiday shifts.As a Security Support Officer, you will be stationed at a prominent retail establishment, recognized for its diverse inventory that includes groceries, household items, and apparel. This position...


  • Reading, Reading, United Kingdom Thames Water Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Thames Water. As a key member of our customer service team, you will play a vital role in providing exceptional support to our customers while ensuring the safe and efficient delivery of our services.Key ResponsibilitiesCustomer Support: Manage...


  • Reading, Reading, United Kingdom Carbon60 Full time

    TECHNICAL SUPPORT SPECIALISTCarbon60 is seeking to hire aTechnicalSupport Specialistto join a prominent utilities organization.POSITION :Technical Support SpecialistSALARY:£14 per hour, approximately £27,000 annually (PAYE)EMPLOYMENT TYPE :6 months with potential for extensionLOCATION :Remote and on-siteWORKING HOURS :Full-time, 37 hours, Monday to...


  • Reading, Reading, United Kingdom Support Office Full time

    About Us:We are a prestigious contract catering organization, recognized for our excellence, serving over 45,500 satisfied patrons daily.Position Overview:An exciting opportunity has arisen for a Culinary Operations Specialist to enhance our operations.Role Requirements:This is a mobile position, requiring flexibility to work 5 days a week, including some...


  • Reading, Reading, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryWe are seeking an experienced Administrative Assistant to join our team at Hays Specialist Recruitment Limited. As an Administrative Assistant, you will be responsible for providing administrative support to our departmental teams, including business administration tasks, front of house duties, and operational support.Key ResponsibilitiesProvide...


  • Reading, Reading, United Kingdom Thames Water Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Thames Water. As a key member of our customer service team, you will play a vital role in providing exceptional service to our customers while ensuring the safe and efficient delivery of our services.Key ResponsibilitiesManage complex customer...


  • Reading, Reading, United Kingdom Thames Water Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Thames Water. As a key member of our customer service team, you will play a vital role in providing exceptional service to our customers while ensuring the safe and efficient delivery of our services.Key ResponsibilitiesManage complex customer...


  • Reading, Reading, United Kingdom Support Office Full time

    About Us:We are a prestigious contract catering organization, renowned for our exceptional service and a dedicated team of culinary professionals serving over 45,500 satisfied clients daily.Position Overview:An exciting opportunity has arisen for a Culinary Operations Specialist to enhance our operations.Role Requirements:This is a mobile position requiring...


  • Reading, Reading, United Kingdom Carbon 60 Full time £14

    POSITION:Technical Support SpecialistSALARY:£14 per hour, approximately £27,000 annually (PAYE)EMPLOYMENT TYPE:6-month contract with potential for extensionWORK LOCATION:Remote and Office HybridWORKING HOURS:Full-time, 37 hours per week, Monday to FridayWORKING ARRANGEMENT:Hybrid model - currently 2 days in the office and 3 days working remotelyROLE...


  • Reading, Reading, United Kingdom Voyage Care Full time

    Support Specialist RoleJoin our dedicated team at Voyage Care as a Support Specialist, where your compassion and commitment can truly make a difference in the lives of those we serve.Key Responsibilities:Assist individuals in achieving greater independence in their daily routines.Provide personal care and support tailored to each resident's needs.Encourage...


  • Reading, Reading, United Kingdom Insight Select Ltd Full time

    Job DescriptionInsight Select Ltd is seeking a highly skilled Customer Service Advisor to join their team on a permanent basis. As a key member of the customer-facing team, you will be responsible for providing exceptional customer service and support to internal and external clients.Key Responsibilities:Customer Service: Act as the first point of contact...


  • Reading, Reading, United Kingdom Mercury Systems Full time

    Job DescriptionMercury Systems International is a leading provider of complex high-performance safety and mission-critical avionics and defense computers. We are part of Mercury Systems Inc., a US-based company.We are seeking a highly skilled and experienced professional to join our Quality team in the UK.Job SummaryThe successful candidate will provide full...


  • Reading, Reading, United Kingdom Pertemps Full time

    About the Role:Pertemps is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for:Testing and Maintenance: Conduct thorough testing of computer systems, hardware, and software to ensure optimal performance and identify areas for improvement.Inventory Management: Oversee the receipt and processing of...


  • Reading, Reading, United Kingdom Pertemps Full time

    About the Role:Pertemps is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for:Testing and Maintenance: Conduct thorough testing of computer systems, hardware, and software to ensure optimal performance and identify areas for improvement.Inventory Management: Oversee the receipt and processing of...


  • Reading, Reading, United Kingdom Landmark Information Full time

    Exciting Opportunity for a Technical Support Specialist at LandmarkBecome a part of Landmark's vibrant team as a Technical Support Specialist, where you will play a crucial role in enhancing our products and services. Collaborate with a friendly and innovative group that encourages creativity and inquisitiveness.Core Responsibilities:Professionally address...