Customer Support Specialist
7 days ago
Insight Select Ltd is seeking a highly skilled Customer Service Advisor to join their team on a permanent basis. As a key member of the customer-facing team, you will be responsible for providing exceptional customer service and support to internal and external clients.
Key Responsibilities:- Customer Service: Act as the first point of contact for any internal and external related queries, providing timely and professional support to customers.
- Order Processing: Process customer orders and quotes through the internal database, ensuring accuracy and efficiency.
- Pre- and Post-Sale Support: Provide pre- and post-sale customer support, addressing customer queries and concerns in a professional and timely manner.
- Administration: Perform general administration tasks associated with the role, including data entry and record-keeping.
- Quality Assurance: Ensure all customer queries are handled professionally and in a timely manner, maintaining high standards of customer service.
- Office Experience: At least 6 months experience in an office setting, with a proven track record of providing excellent customer service.
- Communication Skills: Professional telephone manner, excellent communication skills, written and verbal, with the ability to communicate complex information in a clear and concise manner.
- Technical Skills: Proficient with Microsoft Packages, with the ability to learn and adapt to new systems and technologies.
- Organisation and Time Management: Highly organised, with excellent time management skills, able to prioritise tasks and meet deadlines.
- Punctuality: Punctual, with a strong commitment to attendance and reliability.
- Salary: £20,000 - £24,000 (dependent on experience)
- Working Hours: Monday – Friday, 9am – 5:30pm
- Working Arrangements: Reading, Hybrid working following from training/probation / 2 days in the office, 3 days from home
- Benefits: Excellent social events, free parking onsite
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Customer Support Specialist
4 days ago
Reading, Reading, United Kingdom Mercury Systems Full timeJob DescriptionJob Title: Customer Support SpecialistJob Summary:We are seeking a highly skilled Customer Support Specialist to join our team at Mercury Systems. As a key member of our Quality team, you will provide technical support to our customers, ensuring their needs are met and their issues are resolved efficiently.Responsibilities:Technical Support:...
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Customer Support Specialist
4 days ago
Reading, Reading, United Kingdom Mercury Systems Full timeJob DescriptionJob Title: Customer Support SpecialistJob Summary:We are seeking a highly skilled Customer Support Specialist to join our team at Mercury Systems. As a key member of our Quality team, you will provide technical support to our customers, ensuring their needs are met and their issues are resolved efficiently.Responsibilities:Technical Support:...
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Customer Support Specialist
6 days ago
Reading, Reading, United Kingdom Mercury Systems Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Mercury Systems. As a key member of our Quality team, you will be responsible for providing technical support to our customers and internal teams, ensuring the highest level of quality and customer satisfaction.Key ResponsibilitiesProvide technical...
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Customer Support Specialist
6 days ago
Reading, Reading, United Kingdom Mercury Systems Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Mercury Systems. As a key member of our Quality team, you will be responsible for providing technical support and expertise to our customers and internal teams.Key ResponsibilitiesProvide technical analysis and support to customers and internal teams to...
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Customer Support Specialist
2 weeks ago
Reading, Reading, United Kingdom Thames Water Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Thames Water. As a key member of our customer service team, you will play a vital role in providing exceptional support to our customers while ensuring the safe and efficient delivery of our services.Key ResponsibilitiesCustomer Support: Manage...
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Customer Support Technical Specialist
3 weeks ago
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Culinary Operations Support Specialist
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Administrative Support Specialist
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Customer Support Specialist
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Reading, Reading, United Kingdom Evertz Full timeAbout EvertzEvertz is a leading global provider of innovative video and audio broadcast equipment, serving the industry with cutting-edge solutions for traditional and network-based architectures.Job SummaryWe are seeking a highly skilled and enthusiastic Customer Support Specialist to join our UK-based team at Winnersh, Berkshire. As a key member of our...
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Customer Support Specialist
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Reading, Reading, United Kingdom Evertz Full timeAbout EvertzEvertz is a leading global provider of innovative video and audio broadcast equipment, serving the industry with cutting-edge solutions for traditional and network-based architectures.Job SummaryWe are seeking a highly skilled and enthusiastic Customer Support Specialist to join our UK-based team at Winnersh, Berkshire. As a key member of our...
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Customer Support Specialist
5 days ago
Reading, Reading, United Kingdom Thames Water Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Thames Water. As a key member of our customer service team, you will play a vital role in providing exceptional service to our customers while ensuring the safe and efficient delivery of our services.Key ResponsibilitiesManage complex customer...
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Customer Support Specialist
5 days ago
Reading, Reading, United Kingdom Thames Water Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Thames Water. As a key member of our customer service team, you will play a vital role in providing exceptional service to our customers while ensuring the safe and efficient delivery of our services.Key ResponsibilitiesManage complex customer...
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Customer Support Technical Specialist
4 weeks ago
Reading, Reading, United Kingdom Carbon 60 Full time £14POSITION:Technical Support SpecialistSALARY:£14 per hour, approximately £27,000 annually (PAYE)EMPLOYMENT TYPE:6-month contract with potential for extensionWORK LOCATION:Remote and Office HybridWORKING HOURS:Full-time, 37 hours per week, Monday to FridayWORKING ARRANGEMENT:Hybrid model - currently 2 days in the office and 3 days working remotelyROLE...
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Evening Customer Support Specialist
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Reading, Reading, United Kingdom Benchmark Recruit Ltd Full time £12Position Title: Customer Support Specialist Contract Type: Temporary Work Arrangement: Hybrid/Remote Working Hours: Full Time, Monday – Friday, 9 am – 5 pm Compensation: £6 per hour We are currently seeking a dedicated individual for a long-term temporary role within a well-established organization represented by Benchmark Recruit Ltd. This...
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Customer Support Specialist
3 days ago
Reading, Reading, United Kingdom Point of Rental Software Full timeAbout Point of Rental SoftwareAs a leader in rental software solutions, we uphold the highest standards through empowerment of our customers and employees, principled decision making, innovative products and strategies, and care for all we meet. Point of Rental Software is searching for an individual who exhibits these values and will be an ambassador of...
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Customer Support Specialist
3 days ago
Reading, Reading, United Kingdom Point of Rental Software Full timeAbout Point of Rental SoftwareAs a leader in rental software solutions, we uphold the highest standards through empowerment of our customers and employees, principled decision making, innovative products and strategies, and care for all we meet. Point of Rental Software is searching for an individual who exhibits these values and will be an ambassador of...
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Customer Support Specialist
3 days ago
Reading, Reading, United Kingdom Point of Rental Software Full timeAbout Point of Rental SoftwareAs a leader in rental software solutions, we uphold the highest standards through empowerment of our customers and employees, principled decision making, innovative products and strategies, and care for all we meet. Point of Rental Software is searching for an individual who exhibits these values and will be an ambassador of...
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Customer Support Specialist
3 days ago
Reading, Reading, United Kingdom Point of Rental Software Full timeAbout Point of Rental SoftwareAs a leader in rental software solutions, we uphold the highest standards through empowerment of our customers and employees, principled decision making, innovative products and strategies, and care for all we meet. Point of Rental Software is searching for an individual who exhibits these values and will be an ambassador of...
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Customer Support Specialist
3 days ago
Reading, Reading, United Kingdom Mercury Systems Full timeJob DescriptionMercury Systems International is a leading provider of complex high-performance safety and mission-critical avionics and defense computers. We are part of Mercury Systems Inc., a US-based company.We are seeking a highly skilled and experienced professional to join our Quality team in Silchester, UK.Job SummaryThe successful candidate will...
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Customer Support Specialist
3 days ago
Reading, Reading, United Kingdom Mercury Systems Full timeJob DescriptionMercury Systems International is a leading provider of complex high-performance safety and mission-critical avionics and defense computers. We are part of Mercury Systems Inc., a US-based company.We are seeking a highly skilled and experienced professional to join our Quality team in Silchester, UK.Job SummaryThe successful candidate will...