Digital Merchandising Specialist
3 days ago
About the Role:
We are seeking a highly skilled Digital Merchandising Executive to join our eCommerce team at Halfords. As a key member of our team, you will play a pivotal role in supporting the development and execution of our Extended Range programme.
Key Responsibilities:
- As a Digital Merchandising expert, you will be responsible for ensuring the online journey meets customer needs and supports business objectives.
- You will work collaboratively across the project team to create new ranges using best practice and optimize existing extended range products.
- You will attend cross-functional team meetings to discuss sales, marketing, performance, tactics, and strategy.
- You will support the onsite Development team in pursuing ongoing enhancements, new ideas, and release implementation.
- You will work with the wider eCommerce, Digital, and Customer teams to ensure all online product updates are delivered on time.
- You will analyze commercial and web metrics to make recommendations about how to increase service bookings and improve service attachment.
- You will work closely with the Customer Contact team to understand customer feedback and address issues.
Key Skills and Experience:
- Passionate about eCommerce and Digital
- Passionate about the customer
- Strong communication and organizational skills
- Strong attention to detail and good commercial awareness
- Good analytical skills
About Halfords:
Halfords is a leading retailer of automotive and cycling products. We are committed to providing excellent customer service and delivering high-quality products.
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