Team Manager

2 days ago


Mansfield, Nottinghamshire, United Kingdom Iceland Full time

About the Role

We are seeking a highly motivated and experienced Team Leader to join our team at Iceland. As a Team Leader, you will play a key role in supporting your team to deliver exceptional customer service and drive sales growth in our stores.

Key Responsibilities

  • Support and motivate your team to achieve sales targets and provide excellent customer service
  • Lead by example and demonstrate a strong work ethic and commitment to delivering results
  • Develop and implement effective store operations to drive efficiency and productivity
  • Collaborate with other team members to achieve business objectives and improve store performance
  • Identify and address any issues or concerns that may impact store performance or customer satisfaction

What You'll Need

  • Proven experience in a retail or customer-facing role, with a strong track record of delivering results and improving performance
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team
  • Strong problem-solving and analytical skills, with the ability to identify and address issues quickly and effectively
  • Able to work flexibly across a variety of shift patterns, including evenings and weekends
  • Passionate about delivering exceptional customer service and driving sales growth

What We Offer

  • A competitive rate of pay, with an additional £2 per hour for Team Leader shifts
  • Ongoing training and development opportunities to help you reach your full potential
  • A supportive and collaborative team environment, with opportunities to develop and progress your career
  • A range of benefits, including a pension scheme and discounts on Iceland products

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