Logistics Team Leader

2 months ago

Mansfield, Nottinghamshire, United Kingdom Frasers Group Full time

Company Overview

At Frasers Group, we are transforming the retail landscape. Through innovative digital solutions and exceptional in-store experiences, we provide our customers with access to the finest sports, premium, and luxury brands worldwide. As a frontrunner in the sector, we are enhancing the retail journey for our customers through our portfolio of renowned brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Why consider a career with us?

Our Vision - we are creating the most respected and engaging brand ecosystem in the industry.

Our Mission – we are enriching the lives of many by providing access to the finest brands and experiences available.

At Frasers Group, we embrace challenges and encourage our team to think beyond conventional boundaries to redefine the future of retail. The opportunities for career advancement are substantial, and the experience is unparalleled. To maximize this potential, we expect our team members to embody our core principles:

Innovate without limits - Act swiftly, think boldly, and collaborate with your team. Take ownership and believe in yourself - Manage the essentials, take charge of your responsibilities, and deliver results. Stay relevant - Be pertinent to our workforce, our partners, and the environment.

Are you prepared to join the Fearless?

Role Overview

As a Logistics Team Leader, your primary responsibilities will encompass:

Direct management and mentorship of Warehouse Operatives and Trainee Supervisors, including one-on-one discussions to evaluate performance against expectations and setting SMART objectives when performance falls short in any critical functional areas. Collaborating with the Section Manager to oversee adherence to operational plans and identifying key improvement areas for your shift. Enhancing performance metrics to ensure a streamlined warehouse operation capable of meeting customer demands for both online and in-store orders promptly and completely. Upholding the highest safety standards on-site, partnering with the Safety team to ensure compliance with all safety protocols and procedures (e.g., Safety Inspections, Hazard Identification, Safety Walks, Risk Assessments, Audits). Analyzing the weekly labor plan to ensure adequate staffing levels, sharing insights with the Section Manager, and addressing any issues or feedback. Providing detailed reports when daily or weekly targets are not achieved and formulating strategies to address gaps. Collaborating with the Warehouse Leadership team and other key stakeholders to ensure all strategic initiatives are on track and adequately supported. Facilitating the successful implementation of cultural transformation and employee retention strategies.

Required Qualifications

Proven experience in Warehousing, Logistics, or Supply Chain Management. Strong potential for leadership and change management. Proficient in systems and technology. Customer-centric approach to operational management. Resilient, adaptable, and approachable demeanor. Strong problem-solving skills in a dynamic business environment.

Additional Insights

In addition to a competitive benefits package, we offer a variety of perks for our team members:

Recognition and Growth Opportunities

Frasers Champion - Our employees are the cornerstone of our business, and we ensure that individuals are recognized monthly for their dedication. The Frasers Champion program allows peers to nominate colleagues, with eight winners receiving double their pay for a month when they exemplify our core values.

Fearless 1000 – By a specified target date, we aim for our share price to reach a certain level. If achieved for a consecutive number of trading days, all employees will receive a bonus. The top 1000 performers will be awarded significant bonuses, ranging from substantial amounts to extraordinary sums, as nominated by senior leaders for their exceptional contributions.

Frasers Festival – A unique event celebrating our Head Office and Retail Staff across the UK and Europe, featuring a brand village, guest speakers from leading brands, evening entertainment, and engaging challenges.

CEO Sessions – Quarterly, we offer select employees the chance to participate in sessions led by our CEO and leadership team, providing opportunities for networking and discussion on various topics.

Retail Reconnect – To foster a comprehensive understanding of our business, all employees will spend time in our stores or warehouses, gaining insights that will enhance our operations and customer service.

Employee Wellbeing

Frasers Fit – Our fitness initiative aims to promote the health and wellness of our workforce, offering free gym classes and discounted memberships. The Frasers Fit program supports colleagues' physical, financial, and mental wellbeing through a comprehensive app that provides free training, nutrition, and lifestyle guidance.

Retail Trust – Recognizing the importance of mental health, all employees have access to support from the Retail Trust charity, including a 24-hour helpline, wellness resources, and counseling services.

Next Steps

Our Recruitment Team will review applications, and all candidates will receive feedback, regardless of the outcome. Shortlisted candidates may be asked to confirm key details before scheduling an initial interview focused on behavioral alignment with our Culture and Values. Successful candidates can expect two additional interview stages with the Hiring Manager and team, which will be more technically oriented and may include practical assessments to demonstrate skills.

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