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Logistics Team Leader
2 months ago
At Frasers Group, we are transforming the retail landscape. Through innovative digital solutions and exceptional in-store experiences, we are committed to providing our customers with access to the finest sports, premium, and luxury brands worldwide. As a frontrunner in the sector, we are enhancing the retail journey for our customers through our portfolio of renowned brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Why consider a career with us?
Our mission – we are creating the most respected and engaging brand ecosystem in the industry.
Our purpose – we are enriching the lives of many by providing access to the world's leading brands and experiences.
At Frasers Group, we embrace challenges and encourage our team to think beyond conventional boundaries. Our employees are proactive individuals who are eager to step outside their comfort zones to redefine the future of retail. The opportunities for career advancement are substantial, and the experience is unparalleled. To maximize this potential, you should embody our core principles:
- Innovate without limits - Act swiftly, think boldly, and engage your team.
- Take ownership and believe in yourself - Manage the essentials, take charge of your responsibilities, and deliver results.
- Stay relevant - Be pertinent to our workforce, our partners, and the environment.
Are you prepared to join the Fearless?
As a Logistics Team Leader, your primary responsibilities will encompass:
- Direct management and mentorship of Warehouse Operatives and Trainee Supervisors, including conducting one-on-one meetings to evaluate performance against expectations and establishing SMART goals when performance falls short in any critical functional areas.
- Collaborating with the Section Manager to oversee adherence to operational plans and identifying key improvement areas for your shift.
- Enhancing performance metrics to ensure a streamlined warehouse operation capable of meeting customer demands for online and in-store orders promptly and completely.
- Upholding the highest safety standards on-site, partnering with the Safety team to ensure compliance with all safety protocols and procedures (e.g., Safety Inspections, Hazard Identification, Safety Walks, Risk Assessments, Audits).
- Assessing the weekly labor plan to ensure adequate staffing, sharing insights with the Section Manager, and addressing any issues or feedback.
- Providing detailed reports when daily or weekly targets are not achieved and formulating strategies to address gaps.
- Working alongside the Warehouse Leadership team to collaborate with other key stakeholders, ensuring all strategic initiatives are on track and adequately supported.
- Facilitating the successful implementation of cultural transformation and employee retention strategies.
- Demonstrating experience in Warehousing, Logistics, or Supply Chain Management.
- Exhibiting strong potential for people management and change leadership.
- Possessing proficient systems skills.
- Adopting a customer-centric approach to operational management.
- Being resilient, adaptable, and approachable.
- Exhibiting problem-solving capabilities in a dynamic business environment.
In addition to your benefits package, we offer a variety of perks for our team members:
Recognition, Rewards, and Opportunities
Frasers Champion - Our employees are the cornerstone of our business, and we ensure that individuals are acknowledged every month for their dedication. The Frasers Champion program allows peers to nominate colleagues, with eight winners receiving double their pay for a month for exemplifying our core values.
Fearless 1000 – We aim for our share price to reach a significant milestone. If achieved for a specified duration, all employees will receive a bonus, with the top performers in the company receiving substantial rewards, nominated by senior leaders for their exceptional contributions.
Frasers Festival – A unique event celebrating our Head Office and Retail Staff across the region, featuring a brand village, guest speakers from leading brands, entertainment, and engaging activities.
CEO Sessions - Quarterly, we offer select employees the chance to participate in sessions led by our CEO and leadership team, providing opportunities for networking and discussion on various topics.
Retail Reconnect - To foster a comprehensive understanding of our business, all employees will spend time in our stores or warehouses, gaining insights that will enhance our operations.
Employee Wellbeing
Frasers Fit - Our fitness initiative aims to promote the health and wellness of our workforce, offering free gym classes and discounted memberships. The Frasers Fit program supports colleagues' physical, financial, and mental wellbeing, with resources available through a dedicated app.
Retail Trust - Recognizing the importance of mental health, all employees have access to support services, including a 24-hour helpline and wellness resources.
What to expect next?
Our Recruitment Team will review applications, and all candidates will receive feedback. Shortlisted applicants may be asked to confirm key details before scheduling an initial interview focused on behavioral alignment with our Culture and Values. Successful candidates can expect further interviews with the Hiring Manager and team, which may include practical assessments to demonstrate their skills.
