Patient Liaison Officer
2 weeks ago
About the Role
Circle Health Group is seeking a highly skilled Patient Liaison Officer to join our team. As a Patient Liaison Officer, you will play a crucial role in converting self-pay enquiries and consultations to self-pay procedures within our organization.
Key Responsibilities
- To convert appropriate self-pay enquiries and consultations to self-pay procedures within Circle Health Group against pre-agreed targets.
- To ensure a quality service for potential self-pay patients, including the accurate and timely response to self-pay enquiries from patients, consultants, medical secretaries, and the National Enquiry Centre (NEC).
- To facilitate necessary access times and information required for patients to convert to procedure.
- To appropriately influence patients to choose Circle Health Group for their procedure.
Benefits
- Competitive starting salaries.
- Access to a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service.
- Private Pension Scheme.
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions.
- Friends & Family Hospital Discounts.
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
- Non-contributory life insurance.
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
- Access to resources, tools, and services to support your wellbeing.
- Employee recognition programmes.
- Industry leading training and development opportunities.
About Us
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. We strive to attract candidates with diverse experiences, backgrounds, identities, or expressions, skills, work, and more. We are proud to be a Gold member of the Armed Forces Covenant and welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and pride ourselves in being a Disability Confident Employer.
Our Culture
We're passionate about creating an environment where our people can thrive, grow, and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious, and creative, and are at the core of our purpose and culture.
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