Patient Liaison Officer

2 weeks ago


Glasgow, Glasgow City, United Kingdom Circle Health Group Full time

About the Role

Circle Health Group is seeking a highly skilled Patient Liaison Officer to join our team. As a Patient Liaison Officer, you will play a crucial role in converting self-pay enquiries and consultations to self-pay procedures within our organization.

Key Responsibilities

  • To convert appropriate self-pay enquiries and consultations to self-pay procedures within Circle Health Group against pre-agreed targets.
  • To ensure a quality service for potential self-pay patients, including the accurate and timely response to self-pay enquiries from patients, consultants, medical secretaries, and the National Enquiry Centre (NEC).
  • To facilitate necessary access times and information required for patients to convert to procedure.
  • To appropriately influence patients to choose Circle Health Group for their procedure.

Benefits

  • Competitive starting salaries.
  • Access to a wide range of employee benefits, including:
    • 25 days holiday per year + bank holidays, increasing to 30 days with service.
    • Private Pension Scheme.
    • Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions.
    • Friends & Family Hospital Discounts.
    • Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
    • Non-contributory life insurance.
    • Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
    • Access to resources, tools, and services to support your wellbeing.
    • Employee recognition programmes.
    • Industry leading training and development opportunities.

About Us

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. We strive to attract candidates with diverse experiences, backgrounds, identities, or expressions, skills, work, and more. We are proud to be a Gold member of the Armed Forces Covenant and welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and pride ourselves in being a Disability Confident Employer.

Our Culture

We're passionate about creating an environment where our people can thrive, grow, and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious, and creative, and are at the core of our purpose and culture.



  • Glasgow, Glasgow City, United Kingdom Circle Health Group Full time

    About the RoleCircle Health Group is seeking a highly skilled Patient Liaison Officer to join our team. As a Patient Liaison Officer, you will play a crucial role in converting self-pay enquiries and consultations to self-pay procedures within our organization.Key ResponsibilitiesTo convert appropriate self-pay enquiries and consultations to self-pay...


  • Glasgow, Glasgow City, United Kingdom Circle Health Group Full time

    About the RoleCircle Health Group is seeking a highly skilled Patient Liaison Officer to join our team. As a Patient Liaison Officer, you will play a crucial role in converting self-pay enquiries and consultations to self-pay procedures within our organization.Key ResponsibilitiesTo convert appropriate self-pay enquiries and consultations to self-pay...


  • Glasgow, Glasgow City, United Kingdom Eco2Solar Full time

    About the RoleWe are seeking a highly skilled Site Liaison Officer to join our team at Eco2Solar. As a key contact between Site Managers and our back office, you will play a crucial role in ensuring seamless communication and collaboration on new build housing developments.Key Responsibilities:Reporting to our Installation and Quality Control Manager, you...


  • Glasgow, Glasgow City, United Kingdom Eco2Solar Full time

    About the RoleWe are seeking a highly skilled Site Liaison Officer to join our team at Eco2Solar. As a key contact between Site Managers and our back office, you will play a crucial role in ensuring seamless communication and collaboration on new build housing developments.Key Responsibilities:Reporting to our Installation and Quality Control Manager, you...


  • Glasgow, Glasgow City, United Kingdom Nuffield Health Full time

    About the RoleNuffield Health is seeking a highly skilled Business Development Liaison Officer to join our team at our Glasgow Hospital. As a Business Development Liaison Officer, you will play a key role in supporting the development and delivery of our business strategy, policy, and processes for marketing and business development.Key...


  • Glasgow, Glasgow City, United Kingdom Glasgow Full time

    Job DescriptionJob Title: Property Liaison Officer - Asset ManagementJob Summary:We are seeking a highly skilled and experienced Property Liaison Officer to join our Asset Management team at Glasgow City Council. As a key member of our team, you will be responsible for overseeing the maintenance and repairs of all Glasgow City Council establishments,...


  • Glasgow, Glasgow City, United Kingdom NHS Scotland Full time

    Job Summary:NHS Scotland is seeking a highly skilled and experienced Orthopaedic Trauma Liaison Nurse Specialist to join our team in promoting and delivering excellent care to children with orthopaedic injuries.Key Responsibilities:Assist in the planning, organisation, and delivery of emergency care and treatment to patients admitted to the orthopaedic...


  • Glasgow, Glasgow City, United Kingdom Eco2Solar Full time

    Job DescriptionAbout the RoleAs a Site Liaison Officer at Eco2Solar, you will serve as the primary point of contact between our organization and Site Managers on new build housing developments. Reporting to our Installation and Quality Control Manager in Scotland, you will be responsible for facilitating effective communication and collaboration between our...


  • Glasgow, Glasgow City, United Kingdom Eco2Solar Full time

    Job DescriptionAbout the RoleAs a Site Liaison Officer at Eco2Solar, you will serve as the primary point of contact between our organization and Site Managers on new build housing developments. Reporting to our Installation and Quality Control Manager in Scotland, you will be responsible for facilitating effective communication and collaboration between our...


  • Glasgow, Glasgow City, United Kingdom Optical Express Group Full time

    Job Title: Complaints HandlerLocation: Glasgow City CentreHours: 40 hours per week, office basedCompetitive salary & benefitsAt Optical Express, we are committed to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting our differences. We prioritize a...


  • Glasgow, Glasgow City, United Kingdom Eco2Solar Full time

    Position OverviewAs a Construction Liaison Coordinator at Eco2Solar, you will serve as the primary point of contact between Project Managers overseeing new residential construction projects and our administrative team. Reporting directly to the Installation and Quality Control Manager, you will engage in all on-site activities, facilitating effective...


  • Glasgow, Glasgow City, United Kingdom OXBO Full time

    Job SummaryOXBO is seeking a skilled Community Liaison Officer to serve as the primary point of contact between the company and local communities affected by their solar, onshore wind, and Battery Energy Storage System (BESS) projects.Key ResponsibilitiesStakeholder Engagement: Build and maintain strong relationships with local communities, landowners, and...


  • Glasgow, Glasgow City, United Kingdom Optical Express Group Full time

    Job SummaryWe are seeking an experienced and organized individual to join our team as a Waiting List Coordinator. As a key member of our administrative function, you will play a vital role in the provision of quality services to our patients.Key ResponsibilitiesLiaise with multidisciplinary teams, local services, and patients to schedule appointments and...


  • Glasgow, Glasgow City, United Kingdom NHS Scotland Full time

    NHS Scotland is a prominent healthcare provider, employing approximately 40,000 professionals across various clinical and non-clinical roles. We are dedicated to delivering comprehensive healthcare services, including acute hospital, primary, community, and mental health care, to a diverse population exceeding 1.15 million.As part of our commitment to...


  • Glasgow, Glasgow City, United Kingdom Jones Whyte LLP Full time

    Job SummaryJones Whyte LLP is seeking a highly skilled and compassionate Client Service Liaison to join our busy Client Services Reception Team. As a key member of our team, you will be responsible for providing exceptional client service and support to our clients, ensuring that they have an excellent experience from the moment they contact our firm.Key...


  • Glasgow, Glasgow City, United Kingdom Jones Whyte LLP Full time

    Job SummaryJones Whyte LLP is seeking a highly skilled and compassionate Client Service Liaison to join our busy Client Services Reception Team. As a key member of our team, you will be responsible for providing exceptional client service and support to our clients, ensuring that they have an excellent experience from the moment they contact our firm.Key...


  • Glasgow, Glasgow City, United Kingdom NHS National Services Scotland Full time

    Job DescriptionJob Title: Administrative OfficerJob Summary:We are seeking an experienced Administrative Officer to join our team at NHS National Services Scotland. As an Administrative Officer, you will play a crucial role in supporting the delivery of high-quality patient care by providing administrative, clerical, and receptionist services.Key...


  • Glasgow, Glasgow City, United Kingdom NHS National Services Scotland Full time

    Job DescriptionJob Title: Administrative OfficerJob Summary:We are seeking an experienced Administrative Officer to join our team at NHS National Services Scotland. As an Administrative Officer, you will play a crucial role in supporting the delivery of high-quality patient care by providing administrative, clerical, and receptionist services.Key...


  • Glasgow, Glasgow City, United Kingdom Devonshire Full time

    About the RoleWe are seeking a highly organized and detail-oriented Corporate Services Officer to join our team at Devonshire. As a key member of our Corporate Services team, you will play a vital role in ensuring the smooth operation of our office.Key ResponsibilitiesRecord Management: Maintain and update records management systems, ensuring full compliance...


  • Glasgow, Glasgow City, United Kingdom Devonshire Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Corporate Services Officer to join our team at Devonshire. As a key member of our Corporate Services team, you will be responsible for providing administrative support to our legal teams, ensuring the smooth operation of our office, and delivering exceptional customer service to our internal...