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Co-ordinator of Patient Care

2 months ago


Glasgow, Glasgow City, United Kingdom Optical Express Group Full time

Job Summary

We are seeking an experienced and organized individual to join our team as a Waiting List Coordinator. As a key member of our administrative function, you will play a vital role in the provision of quality services to our patients.

Key Responsibilities

  • Liaise with multidisciplinary teams, local services, and patients to schedule appointments and manage waiting lists.
  • Undertake all administrative tasks required for patient appointments and surgery, including booking, coordination, and data management.
  • Respond to patient enquiries and provide excellent customer service.
  • Perform general office and clerical tasks, such as taking calls, processing referrals, and maintaining accurate records.
  • Be the first point of contact for all telephone calls and enquiries.

Requirements

  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in administrative software and systems.
  • Strong attention to detail and ability to maintain accurate records.

About Us

Optical Express Group is a leading provider of ophthalmic care services. We are committed to delivering high-quality patient care and are seeking a dedicated and skilled individual to join our team.