Administrative Officer

3 days ago


Glasgow, Glasgow City, United Kingdom NHS National Services Scotland Full time
Job Description

Job Title: Administrative Officer

Job Summary:

We are seeking an experienced Administrative Officer to join our team at NHS National Services Scotland. As an Administrative Officer, you will play a crucial role in supporting the delivery of high-quality patient care by providing administrative, clerical, and receptionist services.

Key Responsibilities:

  • Provide an efficient Health Records service to patients, medical, and nursing staff, ensuring accurate and timely processing of patient appointments and health records.
  • Maintain electronic and paper-based patient records systems, ensuring confidentiality, accuracy, and up-to-date information.
  • Support effective clinical care by providing administrative support, including data entry, filing, and record-keeping.
  • Work collaboratively with healthcare professionals to ensure seamless patient care and efficient administrative processes.

Requirements:

  • 3 standard grades or equivalent, with a strong focus on English or general education, and good office experience.
  • Previous clerical experience, with a proven track record of providing administrative support in a healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
  • Computer literacy, with proficiency in keyboard skills and ability to learn new software systems.

Working Arrangements:

This is a fixed-term position, with the possibility of extension or permanent appointment. The successful candidate will be required to work flexibly, including occasional evenings and weekends, to meet the needs of the service.

NHS National Services Scotland is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from all sections of the community.

We are proud to be a Disability Confident employer and are committed to making reasonable adjustments to ensure that our recruitment processes are accessible to all.

We are committed to providing a safe and supportive working environment for all staff, and we expect all employees to share this commitment.



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