IT Service Delivery Expert
2 weeks ago
We are seeking a highly skilled Third Line Support Engineer to join our team at Premier Group Recruitment. As a key member of our technical support team, you will be responsible for providing expert-level support to our clients' cloud infrastructure and in-house systems.
Key Responsibilities- Provide third-line support for Microsoft 365 and in-house O365 cloud environments
- Develop and implement ITIL-based methodologies to ensure efficient service delivery
- Administer Windows Servers and manage VMWare, Active Directory, and policy management
- Support Microsoft Exchange and work in single-tenant, multi-domain environments
- Implement and migrate cloud infrastructure, with experience in Meraki and Cisco a plus
- Proven experience in third-line technical support and cloud infrastructure engineering
- Strong understanding of ITIL methodology and change management principles
- Excellent problem-solving skills and ability to work in a fast-paced environment
- Experience with Microsoft Exchange, VMWare, and Active Directory
- Knowledge of Meraki and Cisco a plus
We offer a competitive salary, £48,000 + £5,000 car allowance, and opportunities for overtime. Our hybrid working model allows for 2-3 days per week onsite at our Chertsey-based offices. If you are a motivated and experienced technical professional looking for a new challenge, please apply today.
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