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Project Delivery Manager

2 months ago

Chertsey, Surrey, United Kingdom Polar Recruitment Services Full time
Project Delivery Manager

As a key member of our team at Polar Recruitment Services, you will be working with one of the world's most renowned brands to provide project delivery management and technical consulting services across Europe.

This role will leverage your extensive knowledge of business practices in the customer service industry and your expertise in enterprise software solutions consulting.

You will be responsible for providing managed support to service managers throughout European operations, working on system support and new projects, as well as process improvement initiatives.

Key Responsibilities:

  • Providing project delivery management and technical consulting services to clients across Europe.
  • Working closely with service managers to provide managed support and process improvement initiatives.
  • Collaborating with cross-functional teams to deliver projects and implement process improvements.

Requirements:

  • Strong experience with customer experience management platforms (e.g. Sprinklr, Salesforce, Zendesk, Khoros or equivalent).
  • Vendor management experience, including contracts and resource management.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

If you are a motivated and experienced project delivery manager looking for a new challenge, please apply now.