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Chertsey, Surrey, United Kingdom Cornucopia IT Resourcing Full timeJob OpportunityCX Project Delivery ManagerSalary: £60,000 - £70,000Location: Chertsey / HybridCornucopia IT Resourcing is seeking a skilled Project Delivery Manager to join our client's customer services operations team. The ideal candidate will have a strong understanding of business practices in Customer Service and business application knowledge.The...
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Project Manager
1 month ago
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Project Delivery Manager
2 months ago
Cornucopia IT Resourcing is seeking a highly skilled Project Delivery Manager to join their customer services operations team.
About the Role
The successful candidate will have a deep understanding of business practices in Customer Service and business application knowledge. Experience and knowledge on Enterprise Software solutions consulting would be highly beneficial.
Key Responsibilities
- Support Integrations Projects by leveraging Standardized Connectors to Enterprise Software Solutions, in complex customer environments
- Develop and implement effective project management strategies to ensure successful project delivery
- Collaborate with cross-functional teams to identify and prioritize project requirements
- Experience writing proof-of-concept applications using available SDKs and APIs
Requirements
- Strong experience with one or more Customer Experience Management Platform (e.g. Sprinklr, Sales Force, Zendesk, Khoros or equivalent)
- Excellent communication and project management skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer
A competitive salary of £60,000 - £70,000 and a great benefits package.
