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Project Delivery Manager

2 months ago

Chertsey, Surrey, United Kingdom Cornucopia IT Resourcing Full time
Job Description

CX Project Delivery Manager

Salary Range: £60,000 - £70,000

Location: Hybrid

About the Role:

Cornucopia IT Resourcing is seeking a highly skilled Project Delivery Manager to join our client's customer services operations team. As a globally recognized electronics brand, our client is looking for a professional with deep knowledge of business practices in customer service and business application knowledge.

Key Responsibilities:

  • Develop and implement project plans to deliver customer experience management solutions.
  • Collaborate with cross-functional teams to integrate enterprise software solutions with customer environments.
  • Design and develop proof-of-concept applications using available SDKs and APIs.

Requirements:

  • Strong experience with customer experience management platforms (e.g. Sprinklr, Sales Force, Zendesk, Khoros or equivalent).
  • Proven track record of supporting integrations projects with standardized connectors to enterprise software solutions.
  • Excellent technical skills, including experience with SDKs and APIs.

What We Offer:

A competitive salary, comprehensive benefits package, and opportunities for career growth and development.