Veterinary Front Desk Coordinator

2 weeks ago


Doncaster, Doncaster, United Kingdom CVS Group Plc Full time

About CVS Group Plc

CVS Group Plc is a leading provider of integrated veterinary services in the UK, encompassing four main business areas: veterinary practices, diagnostic laboratories, pet crematoria, and e-commerce.

Our Mission

We are dedicated to making pets a priority and providing exceptional care to animals and their owners. Our team of passionate professionals is committed to delivering high-quality services and exceeding customer expectations.

About the Role

We are seeking a skilled and compassionate Veterinary Receptionist to join our team at Evolution Animal Care. As a key member of our front desk team, you will be responsible for providing a warm and welcoming experience to our clients, answering phone calls, booking appointments, and registering new clients.

Key Responsibilities

  • Answer phone calls and respond to queries in a professional and courteous manner
  • Book appointments and manage client schedules
  • Register new clients and maintain accurate records
  • Dispense medications and handle payments
  • Provide exceptional customer service and ensure a positive experience for clients

Requirements

  • Previous receptionist experience is essential, with veterinary experience a plus
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Proficiency in Microsoft Office and other database management systems

What We Offer

We are committed to providing a supportive and inclusive work environment, with opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about animal care, we encourage you to apply for this exciting opportunity.



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