Floor Manager

6 days ago


Richmond, Greater London, United Kingdom ALLSAINTS Full time
Job Title: Floor Manager - Store Operations Lead

**Job Summary:**

We are seeking a highly motivated and experienced Floor Manager to join our team at AllSaints. As a key member of our store operations team, you will be responsible for leading and managing a team of sales associates to deliver exceptional customer service and drive sales growth.

**Key Responsibilities:**

  • Lead and manage a team of sales associates to achieve sales targets and provide exceptional customer service.
  • Develop and implement sales strategies to drive sales growth and improve customer engagement.
  • Monitor and analyze sales data to identify trends and opportunities for improvement.
  • Collaborate with the store management team to achieve business objectives and improve store operations.
  • Provide coaching and training to sales associates to improve their sales and customer service skills.
  • Manage and maintain a high level of store appearance and visual merchandising standards.
  • Ensure compliance with company policies and procedures.

**Requirements:**

  • Proven experience in a retail management role with a strong track record of sales growth and customer service excellence.
  • Excellent leadership and communication skills with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills with the ability to interpret sales data and make informed decisions.
  • Ability to work in a fast-paced environment with multiple priorities and deadlines.
  • High level of integrity and professionalism with a strong commitment to customer service.

**What We Offer:**

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to ensure your success in the role.


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