Hospital Waste Management Operative
3 weeks ago
Position: Waste Porter Operative
Company: Serco
Employment Type: Part Time, .5 hours per week
Contract Duration: 6 Month Fixed Term
Compensation: Competitive salary, pro-rata, plus additional Serco benefits
Role Overview:
The Waste Porter Operative is responsible for delivering a high-quality, efficient, and cost-effective portering service throughout the healthcare facility. This role is essential in ensuring that patient care and customer service remain the top priority in all service provisions.
Key Responsibilities:
- Execute all back-of-house portering tasks with professionalism and safety.
- Operate tow tractors for the collection and transportation of goods and waste.
- Ensure the timely provision of essential supplies to wards, typically once daily.
- Manage the collection and transfer of refuse, including clinical and special waste.
- Adhere to company policies and procedures to maintain effective service delivery.
- Collaborate with the Porter Patient Ambassador to comply with ISO regulations and quality standards.
- Perform additional duties as assigned by management and the Porter Patient Ambassador.
- Meet performance targets in accordance with established standards.
- Maintain accurate records related to service delivery.
- Uphold safe working practices at all times.
- Report any issues regarding back-of-house portering services to the Porter Team Leader.
- Ensure all portering equipment is kept clean and hygienic.
- Identify and report potential health and safety concerns.
- Notify management of any equipment defects or issues.
- Undertake any other ad hoc responsibilities as requested by the Patient Services Manager.
Qualifications and Skills Required:
- Physical capability to perform manual handling tasks throughout the workday.
- NVQ or equivalent qualification is preferred.
- Proficient in reading, writing, and communicating effectively in English.
- Basic understanding of health and safety practices.
- Previous experience in a hospital or service-oriented environment is advantageous.
- Strong customer service skills with clear verbal communication.
- Awareness of the significance of patient care, infection control, and safety protocols.
- IT literacy to facilitate innovation and efficiency.
Benefits Offered:
- Up to 6% contributory pension scheme.
- Generous annual leave entitlement plus bank holidays.
- Access to various health and wellbeing benefits, including an Employee Assistance Programme.
- Discounts on a wide range of services, including entertainment and leisure activities.
- A supportive workplace culture focused on diversity and inclusion.
- Opportunities for professional and personal development through training and coaching.
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