Office Support Coordinator

6 days ago


Newton Abbot, Devon, United Kingdom Office Angels Full time

Job Title: Legal Support Administrator

Job Type: Full-time, Permanent

Location: Remote (with occasional office visits)

Salary: £21,000 per annum, rising to £21,500 after probation period

Benefits: 25 days holiday plus Bank Holidays

Hours: 9:00am-5.00pm Monday - Friday (35 hours)

About the Role:

The Legal Support Administrator is an office support role where you will be assisting the Case Progression Officers with administration duties in the day-to-day progression of cases, working closely with them and their clients.

Key Responsibilities:

  • Assist Case Progression Officers with administrative tasks, including answering calls and collating information to help cases move forward.
  • Be the first point of contact for clients, dealing with both new enquiries and existing clients.
  • Work closely with Case Progression Officers and other members of the team to progress cases and provide excellent customer service.
  • Liaise with the Prosecution, Courts, and Barrister Chambers by telephone and email.
  • Record notes of conversations and preparation on files.
  • Take mitigation and witness statements from clients.
  • Manage and organize your workload efficiently and effectively.
  • Establish and maintain effective working relationships with colleagues, supervisors, and clients.

Requirements:

  • Good communication and customer service skills - both oral and written.
  • Paying fine attention to detail.
  • Competent IT skills, including knowledge in Microsoft Office and Outlook.
  • Excellent organization and time management skills.
  • Ability to work well within a team and use your own initiative.
  • Ability to prioritize and manage workload.
  • Ability to learn and adapt to new situations.

About Office Angels:

Office Angels is a leading recruitment agency specializing in office support and administrative roles. We pride ourselves on providing excellent service to our clients and candidates, and we are committed to finding the right fit for each role.



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