Customer Service Representative

1 week ago


Beckenham, Greater London, United Kingdom Nuffield Health Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our Front of House Team as a Front of House Team Member. As a key member of our team, you will be responsible for providing exceptional customer service to our members and visitors, ensuring a warm and welcoming environment in our reception and café areas.

Key Responsibilities:

  • Support the smooth operation of our reception and café areas, ensuring a high level of customer satisfaction.
  • Provide exceptional customer service, responding to queries and concerns in a caring and helpful manner.
  • Assist the café team in preparing and serving fresh, healthy, and nutritional food and drinks.
  • Contribute to creating a friendly, relaxing, and professional environment, ensuring our members and visitors feel valued and supported.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Basic computer skills, including proficiency in Word and Excel.
  • Flexibility and motivation, with a willingness to take initiative and adapt to changing situations.

About Us: Nuffield Health is a leading healthcare provider, dedicated to delivering high-quality services and promoting the well-being of our members. We offer a range of benefits and opportunities for professional growth and development.



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