Customer Service Representative
1 week ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Food and Beverage Service Assistant at Mytime Active. As a key member of our hospitality team, you will be responsible for providing exceptional service to our customers, ensuring a warm and welcoming environment, and maintaining the highest standards of food and beverage quality.
Key Responsibilities
- Customer Service
- Greet and serve customers in a friendly and professional manner.
- Respond to customer inquiries and resolve any issues in a timely and efficient manner.
- Food and Beverage Service
- Prepare and serve food and beverages to customers in a timely and efficient manner.
- Ensure that all food and beverages are presented in a clean and appealing manner.
- Teamwork and Communication
- Work collaboratively with other team members to ensure seamless service delivery.
- Communicate effectively with customers and colleagues to ensure that their needs are met.
- Health and Safety
- Follow all health and safety procedures to ensure a safe working environment.
- Report any hazards or incidents to management immediately.
- Adaptability and Flexibility
- Be flexible and adaptable to changing circumstances and priorities.
- Be willing to work varied shifts, including evenings, weekends, and holidays.
Requirements
- Previous Experience
- Previous experience in a food and beverage service role is essential.
- Skills and Qualifications
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and in a fast-paced environment.
- Basic knowledge of food and beverage preparation and presentation.
- Personal Qualities
- Positive attitude and enthusiasm for delivering exceptional customer service.
- Ability to work as part of a team and contribute to a positive and supportive work environment.
What We Offer
- Competitive Salary and Benefits
- A competitive salary and benefits package, including free access to Mytime Leisure & Golf.
- Opportunities for Career Development
- Opportunities for career development and progression within the company.
- A Positive and Supportive Work Environment
- A positive and supportive work environment, with a focus on teamwork and collaboration.
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