Mortgage Advisor

5 days ago

Beckenham, Greater London, United Kingdom The Acorn Group Full time
About The Acorn Group

The Acorn Group is a leading provider of mortgage and protection services, dedicated to delivering exceptional customer experiences. Our team of experts is passionate about helping individuals achieve their financial goals.

Job Summary

We are seeking a highly skilled Mortgage Advisor - Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing expert advice and guidance to clients, ensuring their mortgage journey is smooth and stress-free.

Key Responsibilities
  • Advise clients on and arrange pure protection / life insurance products, growing and maintaining a client base from The Acorn Group-introduced clients.
  • Develop relationships with colleagues within The Acorn Group and our estate agency partners to maximize lead generation.
  • Work closely with your dedicated administrator to ensure that cases move from the point of application to on risk in a timely fashion, delivering the best customer outcome.
Requirements
  • Expert knowledge of the mortgage and protection markets.
  • Ability to build relationships with the estate agency team and other departments.
  • Proven track record for career growth and advancement within the company.
What We Offer
  • Market leading training and ongoing professional development.
  • Significant client referral opportunity driven by nationwide estate agency branch network and mortgage customer base.
  • Structured training & support.
  • Excellent opportunities for career progression.
  • An excellent, uncapped commission structure with further bonuses.
  • Generous holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
  • Excellent parental leave & company fertility policy in place.
  • Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
  • Retail discounts.

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