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Facilities Operations Manager
2 months ago
We are seeking a highly skilled and experienced Facilities Operations Manager to join our team at Gleeson Recruitment Group. As a key member of our operations team, you will be responsible for delivering exceptional service management, compliance, and health & safety of the outsourced FM services of Technical, Security, Cleaning and Specialist Services.
Key Responsibilities:- Service Management: Supervise the day-to-day operation of the Centre/sites and maintain operational excellence.
- Contract Management: Oversee and inspect contractors' work to monitor the performance of contracts and ensure the agreed service level is being met.
- Contract Renewal: Review contracts periodically and manage the tender process for procuring new contracts to achieve the best balance between cost and service quality.
- Health & Safety: Ensure work is carried out in accordance with clients' Health & Safety policy and procedures.
- Maintenance Management: Manage the delivery of the maintenance program, obtaining competitive quotes for works where necessary, and working closely with on-site contractors for optimal resource deployment.
- Helpdesk Management: Ensure the Helpdesk information is correct and up to date, reviewing reports weekly and following up to resolve as required.
- Tenant Support: Support tenant inspections and the fit-out process for new lettings, contributing to the overall success of the Centre.
- Financial Management: Manage within the financial restraints of the Service Budgets, tracking ongoing expenditure against budget, and ensuring efficient communication of planned works at the Centre.
- FM Experience: FM experience within shopping centres.
- Communication: Ability to commute to Waverley Market, Edinburgh at least 4 times per week.
- Certifications: IOSH/NEBOSH and Facilities Management qualification.
We are an inclusive employer and welcome applicants of all backgrounds, experiences, and abilities. If you are a motivated and experienced Facilities Operations Manager looking for a new challenge, please apply to this role.
