General Manager

7 days ago


Littlehampton, West Sussex, United Kingdom Freedom Leisure Full time

Job Summary

We are seeking a highly motivated and experienced General Manager to lead our Littlehampton Wave leisure centre in the Arun area. As a key member of our team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences.

Key Responsibilities

  • Business Development - Develop and implement strategies to increase membership, activity, and attendance at the site, driving revenue growth and improving customer engagement.
  • Operational Management - Oversee the day-to-day operations of the centre, ensuring excellent customer service, high-quality facilities, and a safe and welcoming environment for all visitors.
  • People Management - Lead and motivate a team of staff, providing coaching, training, and development opportunities to ensure they have the skills and knowledge to deliver exceptional customer experiences.
  • Financial Management - Manage the centre's income and expenditure, ensuring financial targets are met and exceeded, and making informed decisions to drive business growth.

Requirements

  • At least 3 years' experience in leisure facilities management, with a proven track record of driving business growth and improving operational efficiency.
  • Excellent leadership and management skills, with the ability to motivate and develop a team of staff.
  • Strong commercial awareness and financial management skills, with the ability to make informed decisions to drive business growth.
  • A passion for the leisure industry, with a commitment to delivering exceptional customer experiences and improving customer engagement.

Benefits

  • A competitive salary of up to £38,600 per annum.
  • A comprehensive benefits package, including discounted staff membership, incremental holidays, and access to a range of employee benefits and discounts.
  • Opportunities for career progression and professional development, with a commitment to supporting your growth and success.


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