Internal Sales and Operations Manager

3 weeks ago


Littlehampton, West Sussex, United Kingdom Absolute Sales & Marketing Recruitment Ltd Full time £50,000 - £55,000

Position Title:
Internal Sales and Operations Manager

Location:
Office-based role

Compensation:
Competitive salary range of £50-55k, complemented by a comprehensive benefits package.

Overview:
An exceptional opportunity is available for a committed Internal Sales and Operations Manager to join a prominent manufacturing organization. This role is pivotal in steering a team dedicated to generating quotations, overseeing procurement, processing sales orders, and delivering first-rate technical assistance and customer service.

Key Responsibilities:
  • Team Leadership:
    Direct daily operations and communication within the Internal Sales team, ensuring seamless and efficient processes.
  • Procurement Management:
    Supervise the acquisition of products from external suppliers and the company’s manufacturing facilities.
  • Sales Order Management:
    Manage the complete order lifecycle from receipt to delivery, ensuring compliance with import/export regulations and coordinating with logistics for timely fulfillment.
  • Spare Parts Sales Oversight:
    Lead the sales of spare components and spearhead the development of a new online spare parts platform.
  • Quotation Process Improvement:
    Propose and implement enhancements to the sales administration workflow.
  • Performance Oversight:
    Conduct performance evaluations, formulate development plans, and oversee the training and growth of the Internal Sales Team.
  • Collaboration:
    Assist the Sales Director in managing pricing structures, launching new products, and organizing team meetings for effective coordination.
  • Relationship Management:
    Cultivate and maintain robust relationships with key clients and stakeholders, ensuring exceptional customer satisfaction.
  • Marketing Contribution:
    Engage in marketing strategies and promotional initiatives, including digital marketing efforts and webinars.
  • Data Management:
    Oversee data within the CRM system to report on daily sales activities and monitor performance indicators.
  • Industry Knowledge:
    Remain updated on industry developments, competitor activities, and product knowledge to support the sales team and clientele.

Qualifications:
Proven track record in managing sales teams and administrative functions, ideally within an industrial or manufacturing context. A minimum of 3 years in a managerial capacity, encompassing performance assessments, coaching, feedback, and maintaining high operational standards is essential. Proficiency in CRM and ERP systems is required, with SAP experience being advantageous. Strong skills in Excel and data analysis are necessary.

Educational Background:
A qualification in Business, Marketing, or Management is preferred.

Benefits:
The role offers a competitive salary and bonus structure, along with a generous holiday allowance of 25 days, increasing to 30 days with tenure. Additional benefits include private medical insurance options, subsidized gym memberships, and an employee assistance program.

If you are looking for a role where your skills and experience will be recognized and developed within a leading manufacturing company, we encourage you to consider this opportunity.



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