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Retail Sales Associate

2 months ago


Littlehampton, West Sussex, United Kingdom Haskins Garden Centres Full time

Job Title: Retail Sales Associate

About Us:

Haskins Garden Centres is a family-owned, award-winning business with a strong reputation for delivering exceptional customer service and experience. We operate 5 destination garden centres across the South of England, each with a large restaurant.

Job Summary:

We are seeking a highly motivated and enthusiastic Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing excellent customer service, maintaining a high level of product knowledge, and contributing to the overall success of our garden centre.

Key Responsibilities:

  • Customer Service: Welcome customers to the centre, respond to their queries, and provide information on our products.
  • Product Knowledge: Develop and maintain a high level of knowledge about our products, including indoor and outdoor plants, gardening equipment, and other related items.
  • Sales and Merchandising: Process POS transactions, price stock, and replenish stock to maintain a visually appealing and well-organized store environment.
  • Teamwork: Collaborate with colleagues to achieve department goals, maintain a positive and supportive team environment, and contribute to the overall success of the garden centre.

Requirements:

  • Excellent Customer Service Skills: Provide exceptional customer service, respond to customer queries, and resolve any issues in a professional and courteous manner.
  • Product Knowledge: Develop and maintain a high level of knowledge about our products, including indoor and outdoor plants, gardening equipment, and other related items.
  • Communication Skills: Communicate effectively with colleagues, customers, and management to ensure seamless operations and achieve department goals.
  • Physical Demands: Lift and move heavy objects, including compost, and work in a fast-paced environment.

What We Offer:

  • Competitive Salary: A competitive salary package that reflects your skills and experience.
  • Benefits Package: A comprehensive benefits package, including a generous company discount scheme, retail discounts, cycle scheme, health cash plan, and more.
  • Opportunities for Growth: Opportunities for career advancement and professional development within the company.
  • Work-Life Balance: A healthy work-life balance, with up to 38 days of holiday (pro-rata) and flexible working arrangements.

How to Apply:

If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.