Delegated Underwriting Claims Specialist

1 day ago


London, Greater London, United Kingdom Claims Recruitment Services Full time
Delegated Underwriting Claims Analyst

We are seeking a highly skilled Delegated Underwriting Claims Analyst to join our team at Claims Recruitment Services. As a key member of our team, you will be responsible for overseeing and controlling outsourced adjusting service providers, including Coverholders and Delegated Claims Administrators (DCAs), on a day-to-day basis.

Key Responsibilities
  • Negotiate, issue, and update new and in-force Delegated Claims Administrators (DCA) Agreements, Coverholder claims wordings, and declarations for existing DCA contracts.
  • Collaborate with management to complete claims DA audit actions, including scheduling, scoping, report review, recommendation issuance, and closure.
  • Manage Delegated Authorities Claims Performance, attending meetings, completing DCA assessments, identifying performance outliers using data sets, and following up on performance outside of tolerance.
  • Loss fund management processes, including actions relating to loss fund management reporting, optimisation, setting up of Vitesse accounts, and actions associated with delivery of Vitesse FCP project.
  • Maintain accurate claims delegated authorities records and information.
  • Run regular DA pre/post bind reports, and complete the associated processes.
  • Work with management to deliver actions for Delegated Claims projects and initiatives, including project planning, tracking progress, resolving blockers, and business analysis activities.
  • Respond to technical claim-specific queries from Coverholders, DCAs, and DXC on delegated authority-related business.
  • Assist management with monitoring delegated claims performance through open and closed file reviews and thematic reviews.
  • Collaborate with the Delegated Authorities Data Manager in relation to all claims bordereaux processes.
  • Ensure adherence to Lloyd's DA Claims Principles, and update processes and internal procedures as required, in line with the Delegated Underwriting Process and controls frameworks.
  • Attend market delegated claims meetings and other delegated claims-related meetings, including membership of relevant insurance market committees and organisations.
Key Requirements
  • Must have previous experience within a similar role, gained within the Lloyd's and/or London Market.
  • Excellent communication skills, both verbal and written.

We are committed to providing a safe and inclusive work environment. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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