Delegated Underwriting Claims Specialist
1 week ago
We are seeking a highly skilled Delegated Underwriting Claims Analyst to join our team at Claims Recruitment Services. As a key member of our team, you will be responsible for overseeing and controlling outsourced adjusting service providers, including Coverholders and Delegated Claims Administrators (DCAs), on a day-to-day basis.
Key Responsibilities- Negotiate, issue, and update new and in-force Delegated Claims Administrators (DCA) Agreements, Coverholder claims wordings, and declarations for existing DCA contracts.
- Collaborate with management to complete claims DA audit actions, including scheduling, scoping, report review, recommendation issuance, and closure.
- Manage Delegated Authorities Claims Performance, attending meetings, completing DCA assessments, identifying performance outliers using data sets, and following up on performance outside of tolerance.
- Loss fund management processes, including actions relating to loss fund management reporting, optimisation, setting up of Vitesse accounts, and actions associated with delivery of Vitesse FCP project.
- Maintain accurate claims delegated authorities records and information.
- Run regular DA pre/post bind reports, and complete the associated processes.
- Work with management to deliver actions for Delegated Claims projects and initiatives, including project planning, tracking progress, resolving blockers, and business analysis activities.
- Respond to technical claim-specific queries from Coverholders, DCAs, and DXC on delegated authority-related business.
- Assist management with monitoring delegated claims performance through open and closed file reviews and thematic reviews.
- Collaborate with the Delegated Authorities Data Manager in relation to all claims bordereaux processes.
- Ensure adherence to Lloyd's DA Claims Principles, and update processes and internal procedures as required, in line with the Delegated Underwriting Process and controls frameworks.
- Attend market delegated claims meetings and other delegated claims-related meetings, including membership of relevant insurance market committees and organisations.
- Must have previous experience within a similar role, gained within the Lloyd's and/or London Market.
- Excellent communication skills, both verbal and written.
We are committed to providing a safe and inclusive work environment. If you are passionate about delivering exceptional results and have a strong background in delegated underwriting claims, we encourage you to apply for this exciting opportunity.
Please note that we do not retain any personal information without your permission. For more information, please refer to our data protection policy on our official website.
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