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Luxury Retail Specialist
2 months ago
About Frasers Group
Frasers Group is a leading global fashion and lifestyle retailer, renowned for its diverse portfolio of iconic brands across Sportswear, Luxury, and Homeware. We are committed to delivering exceptional customer experiences and fostering a culture of innovation and excellence.
The Role
As a Luxury Retail Specialist, you will play a pivotal role in driving sales and providing unparalleled service within our prestigious luxury department stores. You will be responsible for building strong relationships with discerning customers, showcasing our exquisite product range, and ensuring a seamless and memorable shopping experience.
Key Responsibilities
- Provide expert advice and guidance to customers on our luxury brands and products, tailoring recommendations to their individual needs and preferences.
- Deliver exceptional customer service, exceeding expectations by anticipating customer requirements and resolving any queries promptly and efficiently.
- Maintain a comprehensive understanding of current fashion trends and industry knowledge within the luxury sector.
- Contribute to a positive and collaborative team environment, supporting colleagues and fostering a culture of excellence.
Benefits
At Frasers Group, we offer a comprehensive benefits package designed to reward and support our employees. This includes:
- Competitive salary and commission structure based on performance.
- Opportunities for professional development and career progression within the luxury retail sector.
- Access to exclusive employee discounts across our diverse brand portfolio.
- A dynamic and rewarding work environment where you can contribute your skills and expertise to a leading global retailer.
