CRM Executive

1 month ago


Shirebrook, Derbyshire, United Kingdom Frasers Group Full time
About the Role

We are seeking a highly skilled CRM Executive to join our team at Frasers Group. As a key member of our digital marketing team, you will play a crucial role in building stronger relationships with our customers, increasing engagement and retention, and driving customer value through effective CRM strategies and data-driven insights.

Key Responsibilities
  • Develop and implement email and mobile app campaigns to drive customer engagement and retention
  • Work closely with the Digital Trading Manager to deliver the CRM strategy for our Premium and Luxury websites
  • Manage and analyze customer data to inform CRM strategies and optimize campaign performance
  • Collaborate with cross-functional teams to ensure seamless execution of CRM initiatives
  • Provide regular reporting and insights to stakeholders on CRM performance and campaign effectiveness
Requirements
  • Proven experience in CRM and digital marketing, with a focus on email and mobile app campaigns
  • Strong analytical and problem-solving skills, with the ability to interpret data and drive business decisions
  • Excellent communication and project management skills, with the ability to work effectively in a fast-paced environment
  • Experience working with CRM software and data analytics tools
  • Strong understanding of customer behavior and preferences in the luxury retail sector
What We Offer

As a CRM Executive at Frasers Group, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Our company culture is built on the values of fearlessness, relevance, and ownership. We encourage our employees to think creatively, take calculated risks, and strive for excellence in everything they do.

If you are a motivated and results-driven individual who is passionate about CRM and digital marketing, we encourage you to apply for this exciting opportunity.


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