Customer Service Team Leader
4 weeks ago
Are you adept at guiding a team to consistently achieve and exceed performance goals? You may be an ideal candidate for the
Renewals and Retention Team Manager role at RAC Motoring Services.
In this position, you will oversee a vibrant team of professionals responsible for managing
inbound communications. Your main objective will be to guarantee that our extensive member base enjoys a smooth and positive experience during the renewal process.
Key Responsibilities:
1. Lead and motivate a team of specialists to deliver exceptional service.
2. Monitor team performance and implement strategies for improvement.
3. Ensure effective communication and collaboration within the team.
4. Address any issues that may arise during member interactions.
Why Join Us?
At RAC Motoring Services, we value our team members and provide opportunities for professional growth and development. If you are passionate about customer service and team leadership, we encourage you to consider this opportunity.
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