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E-Commerce Director
2 months ago
We're seeking an experienced and dynamic Head of E-commerce to lead our online sales and digital efforts. The ideal candidate will have a strong background in e-commerce and a passion for the beverage industry. As the Head of E-commerce, they will be responsible for driving sales growth, enhancing the online customer experience, and taking ownership of products - from SKU selection to stock management.
**E-commerce Strategy**: Develop and implement a comprehensive e-commerce strategy to drive online sales, enhance customer engagement, and improve overall user experience.
**Product Ownership and Management**: Own all areas of the product chain - from selection of SKUs to uploading images and product descriptions on the website.
**Website Management**: Oversee the management of the company's e-commerce platform, ensuring the site is user-friendly, up-to-date, and optimized for search engines.
**Inventory Management**: Coordinate with the supply chain and operations teams to ensure optimal inventory levels and product availability on the website.
**Customer Experience**: Enhance the online customer journey by improving site navigation, product descriptions, images, and customer service responsiveness.
**Partnerships and Promotions**: Collaborate with vendors and partners to create promotional campaigns, exclusive offers, and events that drive sales and customer loyalty.
**Team Leadership**: Manage and mentor a team of e-commerce and digital marketing professionals, fostering a collaborative and innovative work environment.
The ideal candidate will have:
* Previous experience as an E-commerce Director, Head of E-commerce, or similar role.
* A Bachelor's degree in Marketing, Business Administration, or a related field.
* In-depth understanding of online trade, CRM, digital marketing, and performance marketing.
* 5+ years of experience in e-commerce management, preferably within the beverage or related industry.
* Proficient in using e-commerce platforms (e.g., Shopify, Magento).
* Excellent project management skills with the ability to manage multiple initiatives simultaneously.
* Strong analytical skills and a data-driven mindset.
* Passion for the beverage industry and a deep understanding of consumer trends.
* Competitive salary and performance-based bonuses.
* Employee discounts on all our products.
* Opportunities for professional development and career advancement.
* A vibrant and inclusive company culture.
