Operations Leadership Executive
6 days ago
Job Summary:
As the Operations Development Executive at CEVA Logistics, you will play a pivotal role in leading a management team to achieve operational excellence and customer satisfaction. Your focus will be on effective operational forecasting and planning, driving operational efficiencies, and performance improvements.
Key Responsibilities:
- Lead a management team of two direct reports and 120 indirect reports to ensure operational excellence and customer satisfaction.
- Develop and implement strategies to drive operational efficiencies and performance improvements.
- Form a management team that fosters a culture of employee engagement, high performance, continuous improvement, and succession planning.
- Drive outstanding customer service excellence by championing health, safety, and quality activities across the operation.
- Implement cost-saving initiatives through effective LEAN and Financial KPI targets.
- Act as the main point of contact for all operational performance activities, investigating problematic issues or failures, and implementing solutions and protective measures to mitigate future risk.
- Take ownership of all monthly, quarterly, and yearly business reviews, creating reporting packs for the customer on operational KPIs, metrics, and overall performance.
- Build credible internal and external relationships, challenging the status quo, managing complex matters, and implementing corrective actions.
Requirements:
- Proven experience of resource and budget management.
- Experience of designing and developing commercial contracts.
What We Offer:
- Competitive annual leave entitlement with a fantastic holiday buy scheme.
- Pension and life assurance.
- Access to an employee benefits platform offering discounts on gym memberships and money-off vouchers for a diverse range of retail, travel, and hospitality brands.
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