Operations Director

5 days ago


Corby, Northamptonshire, United Kingdom CEVA Logistics Full time

Job Summary

CEVA Logistics is seeking a seasoned Operations Executive to lead our multi-user operation in Corby. As Head of Operations, you will be responsible for delivering operational excellence and customer satisfaction through effective forecasting and planning.

Key Responsibilities

  • Lead a management team of two direct reports and 120 indirect reports to achieve operational excellence and customer satisfaction.
  • Develop and implement operational efficiencies and performance improvements to drive outstanding customer service excellence.
  • Champion health, safety, and quality activities across the operation and lead cost-saving initiatives through effective LEAN and Financial KPI targets.
  • Investigate problematic issues or failures, implement solutions, and mitigate future risk.
  • Own monthly, quarterly, and yearly business reviews, creating reporting packs for customers on operational KPIs, metrics, and overall performance.

Requirements

  • Significant operational management experience leading large operational teams in a fast-paced multi-user environment.
  • Excellent leadership skills with experience driving innovation, change, and continuous improvement initiatives.
  • Strong customer focus with ability to build credible internal and external relationships.
  • Proven experience of resource and budget management with experience designing and developing commercial contracts.

What We Offer

CEVA Logistics offers a genuine culture of reward and recognition, with a benefits package that includes competitive annual leave entitlement, pension, life assurance, and access to an employee benefits platform.


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