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Operations Development Director

2 months ago

Corby, Northamptonshire, United Kingdom CEVA Logistics Full time

Job Summary:

As the Operations Development Executive at CEVA Logistics, you will play a pivotal role in driving operational excellence and customer satisfaction across our organization. Reporting directly to the Senior General Manager, you will lead a management team of two direct reports and 120 indirect reports, fostering a culture of employee engagement, high performance, and continuous improvement.

Key Responsibilities:

  • Develop and implement operational forecasting and planning strategies to ensure seamless execution and customer satisfaction.
  • Lead the management team in creating and sustaining a culture of employee engagement, high performance, and continuous improvement, generating coaching, training, and development opportunities.
  • Drive operational efficiencies and performance improvements through effective LEAN and Financial KPI targets, championing health, safety, and quality activities across the operation.
  • Act as the main point of contact for all operational performance activities, investigating problematic issues or failures, and implementing solutions and protective measures to mitigate future risk.
  • Take ownership of monthly, quarterly, and yearly business reviews, creating reporting packs for the customer on operational KPIs, metrics, and overall performance, ensuring activities align with operational and contractual budgetary targets.
  • Build and maintain credible internal and external relationships, leveraging a strong customer focus to drive business growth and success.
  • Develop and manage commercial contracts, ensuring alignment with business objectives and operational requirements.

Requirements:

  • Proven experience in resource and budget management, with a track record of designing and developing commercial contracts.
  • Strong leadership and management skills, with the ability to motivate and develop high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.
  • Ability to analyze complex data and develop effective solutions to drive business growth and improvement.

What We Offer:

  • A competitive annual leave entitlement with a fantastic holiday buy scheme.
  • A comprehensive pension and life assurance package.
  • Access to an employee benefits platform offering discounts on gym memberships and money-off vouchers for a diverse range of retail, travel, and hospitality brands.
  • Opportunities for career growth and professional development within CEVA Logistics.