Operations Director
7 days ago
Job Summary
CEVA Logistics is seeking a seasoned Operations Executive to lead our multi-user operation in Corby. As Head of Operations, you will be responsible for delivering operational excellence and customer satisfaction through effective forecasting and planning.
Key Responsibilities
- Lead a management team of two direct reports and 120 indirect reports to achieve operational excellence and customer satisfaction.
- Develop and implement operational efficiencies and performance improvements to drive outstanding customer service excellence.
- Champion health, safety, and quality activities across the operation and lead cost-saving initiatives through effective LEAN and Financial KPI targets.
- Investigate problematic issues or failures, implement solutions, and mitigate future risk.
- Own monthly, quarterly, and yearly business reviews, creating reporting packs for customers on operational KPIs, metrics, and overall performance.
Requirements
- Significant operational management experience leading large operational teams in a fast-paced multi-user environment.
- Excellent leadership skills with experience driving innovation, change, and continuous improvement initiatives.
- Strong customer focus with ability to build credible internal and external relationships.
- Proven experience of resource and budget management with experience designing and developing commercial contracts.
What We Offer
CEVA Logistics offers a genuine culture of reward and recognition, with a benefits package that includes competitive annual leave entitlement, pension, life assurance, and access to an employee benefits platform.
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