Front of House Team Leader

3 weeks ago


Gosport, Hampshire, United Kingdom ESS Full time
Front of House Supervisor - Defence Sector

We are seeking a committed Front of House Supervisor to facilitate the efficient operation of our services within the Defence sector on a part-time basis, with a contract of 20 hours per week.

In the role of Front of House Supervisor, you will leverage your expertise to uphold exceptional standards of service. In return, you will have opportunities for career advancement with a company that values its workforce, celebrates diversity, and acknowledges employees who exceed expectations.

We ensure you are rewarded for your dedication, which is why we provide a comprehensive benefits package that includes:

  • A complimentary meal or equivalent subsidy to assist with living costs
  • Exclusive travel discounts with major providers
  • Grocery discounts at various supermarkets
  • Quick access to a Digital GP for you and your immediate family, along with additional healthcare benefits
  • Discounts on cinema tickets for your entertainment
  • Regular updates featuring the best savings and discounts available
  • Cash rewards for your spending, usable across a wide range of brands
  • Access to free wellness, mindfulness, and fitness classes
  • Ability to share discounts and offers with friends and family
  • Participation in a contributory pension scheme
  • Opportunities for career growth through our Career Pathways and MyLearning programs

Your shift patterns will typically involve working 4 out of 7 days.

Please note: This position is contracted for 49 weeks per year.

Are you eager to acquire new skills? Here’s what you need to know before applying with ESS:

Your key responsibilities will include:

  • Ensuring timely and accurate checking and storage of all deliveries
  • Leading a team and fostering a welcoming and supportive environment
  • Acting as a responsible key holder
  • Assisting with administrative tasks and other necessary duties
  • Creating weekly staff schedules in accordance with management guidelines
  • Ordering stock to maintain appropriate inventory levels
  • Delegating tasks effectively and ensuring team proactivity
  • Adhering to Food Handling and Hygiene standards
  • Complying with Health and Safety regulations

Our ideal candidate will possess:

  • Prior experience supervising frontline teams in a similar setting
  • Strong communication skills with a focus on excellent customer service
  • A collaborative mindset and a positive attitude
  • The ability to perform under pressure while maintaining composure

As part of ESS, a division of Compass Group UK&I, we serve over 250 military establishments, high-profile police, secure environments, and government sites, along with various onshore and offshore facilities. We recognize that a friendly demeanor makes a significant impact, which is why we seek individuals who are passionate about delivering outstanding customer service at all levels.

At Compass Group UK&I, we strive to create an inclusive environment where everyone can be themselves and have equal opportunities for career advancement. We aim to cultivate a culture that respects and embraces diverse talents, beliefs, backgrounds, and abilities, ensuring all colleagues feel valued and can reach their full potential.



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