Oracle Analytics Team Leader

Job Overview

Are you a committed individual eager to contribute positively to society?

Would you be interested in a role within the Ministry of Defence?

Defence Business Services (DBS) stands as one of Europe's largest shared service entities, delivering a diverse array of corporate services to millions of users, including active and former military personnel, their families, MoD civil servants, and industry partners. DBS facilitates extensive administrative functions and specialized services, allowing the broader MOD to concentrate on its primary objectives of safeguarding the UK's Defence and Security. Our services encompass Human Resources, Payroll, Veterans Affairs, Finance, and Procurement.

Our Vision - To provide exceptional service to UK defence clients consistently.

Our Mission - Together, we will proudly support Defence, continually enhancing and delivering adaptable, timely, sustainable, and cost-effective services that bolster the entire force and improve operational capability.

DBS is dedicated to fostering a supportive workplace for all employees. We are cultivating an inclusive culture and respectful environment that mirrors the diversity of society.

We aim to unlock the potential of every individual who chooses to join us by offering opportunities for skill and experience development. We also provide various flexible working arrangements and support to facilitate a rewarding career, along with a Civil Service pension featuring an average employer contribution of 27%. Where feasible, we endorse a blended working model, commonly referred to as hybrid working.

Subject to business requirements, certain positions may allow for a mix of office and remote work. This arrangement is non-contractual, with all office-based employees expected to spend a minimum of 60% of their working hours in the office, depending on capacity and necessary workplace adjustments. Attendance at other locations for official duties or working in different MOD offices will also count towards this attendance requirement. Candidates can inquire further about how this may apply to their team from the Vacancy Holder.

Join the DBS community today

Role Description

We are excited to present an opportunity to become part of the Defence Business Services (DBS), Armed Forces and Veterans Services (AFVS), Development & Change (DevChg) DevOps Team. You will oversee a small DevOps team of Oracle Analytics Server (OAS) specialists, responsible for development and support tasks related to a significant Management Information (MI) reporting and Data services initiative within the MoD.

DBS AFVS is collaborating with commercial partners to implement a major transformation project aimed at establishing a more robust and integrated IT/infrastructure using the latest Oracle Analytical and Data Integration technologies, transitioning to Cloud-based services to enhance customer experience.

As the successful candidate, you will bring senior DevOps engineering expertise and leadership to a small team of data modelers and Oracle Analytics Server (OAS) specialists, enhancing a major reporting service within the MoD. You will provide OAS technical support, maintenance, and development for a large enterprise data warehouse reporting application. You will be part of a broader group responsible for the DevChg of IT capabilities utilized by AFVS.

Your primary responsibility will be to lead the complete software delivery lifecycle of change and incident resolution for the MI Reporting Platform Database, currently utilizing OAS, with a DevOps and agile delivery-focused team.

There are ample opportunities for training and professional growth to help you advance in this role.

Your Key Responsibilities:

• Provide mentorship and practical assistance to team members on all aspects of the OAS product and related technical issues.
• Deliver operational support for a large enterprise reporting application, adhering to an ITIL-aligned service management framework.
• Efficiently respond to service tickets raised as part of a resolver team, ensuring effective management of the ticket workload.
• Implement service improvements with thoroughly documented responses to new business requirements, problem remediation, and enhancement activities.
• Develop comprehensive software capabilities (OAS) with complete testing and deployment, utilizing agile methodologies.
• Represent and advocate for the AFVS MI & Data business area in technical discussions with contractors, product vendors, and other MOD departments.
• Collaborate closely with contractor resources and technical teams to ensure coherent and effective solutions are developed and support routine monitoring activities.
• Create, maintain, and review technical design documentation for the reporting platform, applying appropriate standards to ensure high service quality.

Candidate Profile:

To excel in this role, you should be an intellectually agile, proactive, and self-motivated team player. A strong communicator with excellent problem-solving abilities, you should be capable of presenting data modeling and business data usage in a manner that is comprehensible to both technical and non-technical audiences.

An understanding of data storage and archival technologies, including major relational database management systems, is desirable, as is familiarity with the Oracle Enterprise Business Suite, including HR and payroll modules.

Essential Skills and Experience:

• Programming and Build (Software Engineering) Level 3: Practitioner - Collaborate with others to review specifications and design, code, test, and document programs or scripts of medium-to-high complexity using appropriate standards and tools.
• Prototyping Level 3: Practitioner - Approach prototyping as a collaborative activity, actively soliciting feedback and testing with others.
• Service Support Level 4: Expert - Demonstrate a comprehensive understanding of service support.
• Systems Integration Level 3: Practitioner - Define the integration build and coordinate build activities across systems.
• User Focus Level 3: Practitioner - Collaborate with user researchers and represent users internally, championing user research to focus on all users.
• Systems Design Level 3: Practitioner - Design systems characterized by medium levels of risk, impact, and complexity, reviewing designs to ensure appropriate technology selection and resource efficiency.

Desirable Skills and Experience:

• Experience working within Agile Teams.
• Familiarity with Oracle EBS HR/Payroll or equivalent ERP products.
• ITIL experience and/or certification.

Behaviours:

We will assess you against these behaviours during the selection process:

• Leadership
• Communicating and Influencing

Technical Skills:

We will assess you against these technical skills during the selection process:

• Government Digital and Data Profession Capability Framework - DevOps Engineer - Service Support
• Government Digital and Data Profession Capability Framework - DevOps Engineer - System Design
• Government Digital and Data Profession Capability Framework - DevOps Engineer - Programming and Build (Software Engineering)
• Government Digital and Data Profession Capability Framework - DevOps Engineer - User Focus

Benefits:

Alongside your salary, the Ministry of Defence contributes significantly towards your membership in the Civil Service Defined Benefit Pension scheme.

• An environment with flexible working options, Monday to Friday.
• 25 days of paid annual leave, increasing to 30 days after five years of service (pro rata), in addition to 8 public holidays and leave for HM The King’s birthday.
• Hybrid working where the role permits.
• Consideration for Reward & Recognition of £250-£5000 per year.
• Family-friendly policies, including parental and adoption leave.
• Tailored learning and development opportunities.
• Professional and personal development of skills.
• A culture that promotes inclusion and diversity.
• A minimum of 15 days special leave in a rolling 12-month period for volunteer reserve commitments.
• Special paid leave to volunteer up to 6 days per year.
• Gym membership.
• On-site café.
• Free car parking.

This position is eligible for a Digital Skills Allowance, with eligibility assessed at interview against core technical skills and reviewed annually.

Please note that this position does not offer relocation expenses.

External recruits who join the MOD and are new to the Civil Service will be subject to a six-month probation period.

This position is advertised at 37 hours per week.