Retail Operations Leader
2 weeks ago
Lead and Inspire a High-Performing Retail Team in Glasgow
As an EE Store Manager, you'll have the opportunity to shape the customer experience and drive success within our vibrant retail environment. You'll be responsible for leading, motivating, and developing a talented team of individuals while ensuring exceptional customer service and achieving ambitious business goals.
Your Responsibilities:- Cultivate Growth Opportunities: Identify and capitalize on new retail trends and initiatives to enhance store performance and customer engagement.
- Empower Your Team: Lead, coach, and mentor your team members, fostering a culture of collaboration, high performance, and continuous development.
- Drive Operational Excellence: Establish clear goals and metrics, monitor progress, and implement strategies to optimize store operations and achieve financial targets.
- Create a Customer-Centric Experience: Cultivate a welcoming and engaging atmosphere that prioritizes customer satisfaction and builds lasting relationships.
- Strategic Collaboration: Partner with Regional Managers to develop succession plans, share best practices, and contribute to the overall success of the retail network.
We seek a dynamic and experienced leader with a proven track record in retail management. You'll possess exceptional communication, interpersonal, and problem-solving skills, along with a passion for driving results and exceeding expectations.
Ideal candidates will have:
- A history of successfully leading large teams to achieve outstanding commercial outcomes.
- Demonstrated experience in developing and implementing retail strategies that drive growth and customer loyalty.
- Strong coaching and development skills, with a commitment to nurturing talent and fostering a positive work environment.
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