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Product Support Specialist
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Product Support Specialist
2 months ago
Job Summary:
We are seeking a highly skilled Product Support Specialist to join our team at Revorec Recruitment Solutions. As a Product Support Specialist, you will play a vital role in providing technical support to customers worldwide, ensuring that they receive excellent service and support for our electro-mechanical machinery.
Key Responsibilities:
- Provide technical support to customers via phone, email, and other communication channels
- Advise on service and maintenance procedures, and order parts as needed
- Liaise with technical support, customer support, and service teams to ensure seamless service delivery
- Organize the dispatch and scheduling of service engineers to meet customer needs
Requirements:
- Confident communication skills in English and Italian or Spanish
- Electro-mechanical skills or knowledge in a hands-on or support role
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
About Us:
Revorec Recruitment Solutions is a specialist recruiter for Engineering, IT, and Science roles. We pride ourselves on providing exceptional service to our clients and candidates, and we are committed to building long-term relationships.
