Product Support Specialist

4 weeks ago


Watford, Hertfordshire, United Kingdom Revorec Recruitment Solutions Careers Full time

Product Support Specialist

We are seeking a skilled Product Support Specialist to join our team at Revorec Recruitment Solutions Careers. As a Product Support Specialist, you will be responsible for providing technical support to customers, advising on service and maintenance procedures, and ordering parts needed to service and maintain customer products and machinery.

Key Responsibilities:

  • Provide technical support to customers via phone, email, or in-person
  • Advise customers on service and maintenance procedures
  • Order and process parts needed to service and maintain customer products and machinery
  • Liaise with technical support, customer support, and service teams to ensure excellent and efficient service

Requirements:

  • 2+ years of experience in electro-mechanical support, service, or maintenance
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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